Student and Partner Success Advisor

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

⚪️ Entry-level

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cambium Learning Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence

Cambium Learning Group is a company focused on providing essential educational solutions through a family of companies. They create experiences designed to help educators and students succeed by leveraging technology, including artificial intelligence and machine learning. Cambium Learning Group's brands are among the most respected in the edtech sector, supporting meaningful work and innovation in education. Their commitment is reflected in their dedication to making every learning moment valuable and impactful.

📋 Description

• Develop relationships with and serve as a primary point of contact for students, families, and partners • Provide proactive outreach, guidance, and support • Use the Proactive Success Monitoring System to track student progress and identify needs for targeted support • Communicate actionable support strategies to strengthen student engagement and continued progress • Use the Inspired Learner Framework™ to guide individualized student goals and executive functioning growth • Encourage engagement and belonging through events, clubs, and enrichment opportunities • Explain academic expectations, school policies, resources, and practical success strategies • Resolve concerns promptly while maintaining high satisfaction • Build relationships to improve retention • Develop partner implementation plans aligned with Brightspire programs and services • Facilitate onboarding for partners, districts, organizations, and educational institutions • Deliver ongoing partnership support sessions • Create and maintain onboarding best practices, resources, and documents • Support outcomes including retention, engagement, satisfaction, partner renewals, onboarding effectiveness, account growth, persistence, academic progress, and revenue goals

🎯 Requirements

• Bachelor’s degree in education or a related field required • Master’s degree preferred • 5+ years of experience in education, educational leadership, or a related field • Experience ideally in a virtual setting • Knowledge of grades 6-12 education, including in-person and/or virtual learning models and instructional engagement strategies • Strong understanding of adolescent development and family dynamics • Ability to build trust with students, families, and partnership stakeholders • Experience working in a remote-first environment is a plus • High emotional intelligence, active listening skills, and a solutions-focused mindset • Proficiency in digital communication tools and learning platforms • Exceptional verbal, written, and interpersonal communication skills • Cultural competency and commitment to fostering inclusive, equitable experiences for all learners • Reliable internet connection through cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload if working remotely • Ability to actively participate in video-based interviews and ongoing virtual meetings with camera on • Compliance with prohibition on note-taking tools, reference materials, or AI-powered tools during interviews or selection activities unless prior written approval is obtained

🏖️ Benefits

• Remote-first work environment with flexibility to balance work with life • Home or remote office setup cost reimbursement • Reliable remote work infrastructure support requirements (cable or fiber-optic broadband) • Reasonable accommodations for qualified individuals with disabilities • Equal employment opportunity and inclusive workplace commitment