Strategic Account Manager

Job not on LinkedIn

🔥 47 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 49 days.
• No salary listed.

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CAMP Systems International, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1968

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

CAMP Systems International, Inc. is an aviation software and services company that provides aircraft health and maintenance management solutions to operators, fleets, and MROs. Its cloud and mobile products (including CAMP Maintenance Management, Engine Health Monitoring, Inventory Management, and Flight Scheduling) combined with dedicated analyst support and OEM integrations help customers plan, track, and optimize scheduled and predictive aircraft maintenance, parts inventory, and compliance workflows.

📋 Description

• Serve as the primary point of contact and owner for assigned strategic accounts • Develop and maintain account plans, stakeholder maps, and risk documentation • Lead regular customer meetings, business reviews, and strategic discussions • Maintain understanding of customer history, product usage, support trends, and outstanding issues • Coordinate internal follow-up actions and communication across cross-functional teams • Identify and communicate renewal risks, customer concerns, and account growth opportunities • Escalate significant customer issues to senior leadership as appropriate • Support strategic planning, including future platform migration initiatives where applicable • Maintain visibility into account activity and customer status using HubSpot, Zendesk, Jira, Teamwork, and Airtable

🎯 Requirements

• Bachelor’s degree in Sales or a related/relevant field, or equivalent experience • Experience managing strategic or key customer accounts • Positive, adaptable attitude toward AI-enabled tools and automation • Willingness to learn and apply AI-enabled tools to improve customer support, troubleshooting, and operational efficiency • Ability to build and maintain strong customer relationships • Strong organizational skills for managing account plans, risks, and follow-up activities • Ability to lead customer meetings and business reviews effectively • Strong problem-solving, communication, and cross-functional coordination skills • Experience identifying retention risks and growth opportunities within customer accounts • Familiarity with HubSpot, Zendesk, Jira, Teamwork, and Airtable preferred

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation for individuals with disabilities • Diverse and affirmative-action workplace • Growth support • Opportunity to contribute to aviation technology innovation

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