Practice Management Implementation Specialist

Job not on LinkedIn

🕒 3 days ago

🇺🇸 United States – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Logo of Cantata Health Solutions

Cantata Health Solutions

51 - 200 employees

Founded 1975

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cantata Health Solutions is challenging the convention of complexity and transforming care for Behavioral Health and Human Services with Arize, an innovative EHR solution designed to simplify work and eliminate the frustrations of outdated systems. Developed by experts driven by empathy with deep industry experience, Arize puts you in control—with tools that can run right out of the box, or can be easily configured to adapt to providers’ work. With integrated features like built-in telehealth, full mobile functionality, and real-time team collaboration, Arize eases workloads and empowers providers to elevate care to improve lives.

📋 Description

• Lead implementation of practice management features for behavioral health organizations, including appointment scheduling, client intake, billing, and claims processing • Apply technical and operational knowledge to perform software and integration testing • Resolve issues requiring changes to implemented software applications and solutions • Develop scripts and test cases for newly implemented software applications and solutions • Gather and review business client feedback with the development team • Assist in writing user requirement documents • Work with engineering resources to define requirements for product changes • Contribute to and track project plans, progress, milestones, and targeted implementation dates • Identify risks affecting business client objectives and develop mitigation plans • Record business client communication and documentation in appropriate repositories • Test and troubleshoot final system implementations • Provide training and end-user support during and after implementation • Perform other duties and/or projects as assigned

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Behavioral Health, Information Systems, or related field (or equivalent experience) • 3+ years of experience implementing EHR or practice management systems, preferably in behavioral health or human services settings • Strong understanding of behavioral health workflows, scheduling, and front-office operations • Familiarity with Medicaid, managed care, and behavioral health-specific payer requirements • Excellent communication, project management, and problem-solving skills • Ability to travel up to 25% as needed • Experience with behavioral health EHR platforms preferred • Knowledge of HIPAA, 42 CFR Part 2, and other behavioral health compliance standards preferred • Certification in project management (PMP, CSM) or EHR systems preferred

🏖️ Benefits

• Fully Remote Workforce • Flexible schedule • Medical, dental, and vision insurance • 401(k) with match • Legal benefits • Short-term and long-term disability coverage • Life insurance • Paid time off • Employee recognition points • Performance-based bonuses • Referral financial incentives

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