Technical Implementation Consultant

🔥 12 hours ago

🌲 North Carolina, Maryland – Remote

🌲 North Carolina – Remote 🦀 Maryland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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HelioCampus

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🤖 Artificial Intelligence

💰 $10M Seed Round on 2015-12

Education • Artificial Intelligence • Data Analytics

HelioCampus is a company that partners with higher education institutions to enhance institutional effectiveness through data analytics, financial intelligence, and assessment platforms. They offer a comprehensive analytics platform to accelerate decision-making, drive administrative efficiency and sustainability, and improve student learning outcomes. With AI-ready data analytics and financial intelligence tools, HelioCampus helps institutions navigate today’s challenges by optimizing data infrastructure, implementing AI-powered models, and automating workflows. Their services include academic performance management, financial modeling, labor cost benchmarking, and accreditation planning, supporting over 150 educational institutions in achieving continuous improvement and strategic planning.

📋 Description

• Lead discovery sessions with client functional offices, including institutional research, registrar, admissions, student accounts, financial aid, budget, academic affairs, and others • Understand institutional operations, including exceptions and local practices • Own and document configuration decisions for client data models, including field and code mappings, cohort and population definitions, and calculation rules • Resolve definitional questions about institutional metrics and populations • Define configurations controlling source-data transformation and parameterization, and communicate them to data engineers • Partner with institutional stakeholders to align methodology with budgeting and reporting practices • Deploy and configure Tableau workbooks or Power BI reports • Run validation cycles with client stakeholders, document feedback, and drive issues to resolution before go-live • Investigate validation discrepancies and trace them to root causes • Provide post-implementation validation and investigation support to client-facing teams • Document client-specific business rules and configuration decisions • Support implementation handoff documentation • Provide implementation feedback and documentation for new products after launch • Escalate common implementation hurdles to the product team for product enhancement • Advise on data definitions and functional client use cases to inform technical development • Help facilitate power user training sessions with the Data Analyst team during implementation go-live • Travel to client or partner institution sites as needed, no more than 10%

🎯 Requirements

• Bachelor's degree from an accredited institution of higher learning • 3+ years working with higher education institutional data • Deep working knowledge of at least one functional area of higher education • Familiarity with the data structures behind at least one major Student Information System: Ellucian Banner, PeopleSoft Campus Solutions, Ellucian Colleague, or Workday Student • Working knowledge of standardized institutional reporting such as IPEDS • Foundational knowledge of SQL • Understanding of how institutional data moves between systems, including where it originates and how it is transformed • Comfort working in Tableau, Power BI, or a comparable data visualization tool • Strong Excel skills for data manipulation and reconciliation • Experience leading working sessions with stakeholders and turning discussions into clear, actionable requirements • Excellent communication skills, including communicating complex technical information to non-technical stakeholders • Proven ability to manage multiple client projects with competing priorities and tight deadlines • Strong problem-solving skills and persistence to investigate unreconciled numbers • US East Coast working hours are required • Ability to travel to client/partner institution sites as needed, no more than 10% • Nice to have: deeper SQL, including complex joins and window functions • Nice to have: cloud data warehousing with Amazon Redshift, Snowflake, or BigQuery • Nice to have: ETL processes or data pipeline configuration • Nice to have: instructional cost studies, program viability analysis, or activity-based costing in higher education • Nice to have: quality assurance or user acceptance testing of data sets • Nice to have: Confluence, Jira, Smartsheet, Trello, or similar tools • Nice to have: experience with similar SaaS products serving higher education

🏖️ Benefits

• Flexible work schedule • 18 PTO days on day one with additional PTO per year • Fifteen (15) paid holidays • Medical, dental, and vision coverage • Parental leave • 401K with match • Company events • Referral bonus • Professional development opportunities • Home office perks • Two office locations • Remote-first working environment • Autonomy, freedom, and trust • Reasonable accommodations for individuals with disabilities