
51 - 200 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Capacity is an AI-powered platform designed to automate various business processes and enhance productivity. With a focus on customer support and team efficiency, Capacity provides features such as chatbots, knowledge bases, live chat, CRM integrations, and workflows automation. This platform is used to streamline contact center operations, HR support, IT support, and sales and marketing. It aims to improve customer service and internal operations for a wide range of industries.
🔥 1 hour ago
🗽 New York – Remote
💵 $58.5k / year
⏰ Full Time
🟠 Senior
📉 Data Analyst
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Capacity's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago
Still open on Capacity's site. Checked 53 minutes ago.

51 - 200 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Capacity is an AI-powered platform designed to automate various business processes and enhance productivity. With a focus on customer support and team efficiency, Capacity provides features such as chatbots, knowledge bases, live chat, CRM integrations, and workflows automation. This platform is used to streamline contact center operations, HR support, IT support, and sales and marketing. It aims to improve customer service and internal operations for a wide range of industries.
• Partner with clients to build and maintain custom GA4 implementations • Track events, dimensions, and conversions aligned with client goals • Build dashboards and reports using tools such as Data Studio • Analyze user behavior and site performance data to identify trends, opportunities, and drop-off points • Turn findings into actionable client recommendations • Train clients to navigate and trust their analytics • Audit existing tracking setups for data quality issues and gaps • Support conversion tracking implementation and campaign reporting accuracy • Write blog posts and other resources for clients and Capacity Interactive
• Comfortable with quantitative thinking and digging into data • Real interest in web analytics, user experience, and data visualization • Strong analytical skills, including pivot tables, data visualization, and basic statistics • Comfortable working in a technical environment and eager to learn how websites and digital tracking work • Familiarity and experience leveraging AI tools to solve technical problems and improve systems and workflows • Ability to explain nuanced, technical ideas to people without technical backgrounds • Ability to own projects and manage multiple clients at once • Comfortable managing own deadlines and working independently • Curiosity and initiative to try new approaches as tools and platforms change • Ability to work independently from home and collaborate remotely • Applicants must be authorized to work for any employer in the U.S. • Must be able to spend significant time on-camera for internal and external video calls • Hands-on experience with Google Analytics, Google Tag Manager, Data Studio, web development, analytics platforms, or programming languages is not required but may be provided
• Four weeks of paid vacation plus at least 14 paid holidays • Flexible holiday swap • Minimum of 6 weeks fully paid, gender-neutral parental leave • Half-day Fridays all year long • Company-matched 401(k) plan (100% match up to 4%, available immediately) • $80/month home office stipend • Pre-tax commuter benefits • Participation in Employee Stock Ownership Program (ESOP) • Competitive medical, dental, and vision plans — including options with $0 deductibles • Robust training and professional development opportunities • Comprehensive onboarding and hands-on training with all company systems • Weekly internal education events
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