
51 - 200 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Capacity is an AI-powered platform designed to automate various business processes and enhance productivity. With a focus on customer support and team efficiency, Capacity provides features such as chatbots, knowledge bases, live chat, CRM integrations, and workflows automation. This platform is used to streamline contact center operations, HR support, IT support, and sales and marketing. It aims to improve customer service and internal operations for a wide range of industries.
🔥 3 minutes ago
🗽 New York – Remote
💵 $58.5k / year
⏰ Full Time
🟠 Senior
📊 Marketing Analyst
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Capacity's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago

51 - 200 employees
Founded 2017
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
Capacity is an AI-powered platform designed to automate various business processes and enhance productivity. With a focus on customer support and team efficiency, Capacity provides features such as chatbots, knowledge bases, live chat, CRM integrations, and workflows automation. This platform is used to streamline contact center operations, HR support, IT support, and sales and marketing. It aims to improve customer service and internal operations for a wide range of industries.
• Own client relationships and client portfolio • Lead campaign strategy, KPIs, and optimization • Turn data into insights and present them directly to clients • Build trusted client partnerships • Contribute to consulting projects beyond day-to-day campaign work • Develop expertise in an owned platform or specialty • Contribute to the Arts Unscripted podcast, company blog, Capacity University, or Boot Camp
• 3-5 years of experience in the field • Demonstrated track record of managing and optimizing campaigns across multiple digital platforms (e.g. Meta, Google, Reddit, TikTok, Streaming Audio, Programmatic) • Strong problem-solving skills and ability to act with sound judgment and a minimum of hand-holding • Broad, big-picture perspective on client strategy and ability to anticipate what’s next • Drive for results and initiative to push projects and campaigns forward • Approachability and strong collaboration skills, with ability to build rapport across teams and clients • Willingness to delegate and support the growth of newer team members • Must be authorized to work for any employer in the U.S. • Must be able to spend significant time on-camera for internal and external video calls
• Four weeks of paid vacation plus at least 14 paid holidays • Flexible holiday swap • Minimum of 6 weeks fully paid, gender-neutral parental leave • Half-day Fridays all year long • Company-matched 401(k) plan (100% match up to 4%, available immediately) • $80/month home office stipend • Pre-tax commuter benefits • Participation in Employee Stock Ownership Program (ESOP) • Competitive medical, dental, and vision plans — including options with $0 deductibles • Robust training and professional development opportunities • Comprehensive onboarding and hands-on training with all company systems • Weekly internal education events • Potential bonus based on company performance
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