Senior ServiceNow Developer

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Capgemini Government Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

Capgemini Government Solutions is the public-sector arm of Capgemini that partners with government agencies to modernize and manage public services and infrastructure using technology. It delivers consulting, systems integration, cloud migration, data and AI solutions, and cybersecurity services tailored to the compliance, security, and citizen-service needs of federal, state, and local governments. The organization emphasizes secure, sustainable, and people-centered digital transformation through industry partnerships and global delivery capabilities.

📋 Description

• Design, develop, configure, and implement ServiceNow applications, modules, and enhancements • Work independently and collaboratively as a senior member of a technical delivery team • Support multiple ServiceNow instances and domains for internal and external customers • Participate in Agile/Scrum ceremonies and iterative development efforts • Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices • Gather, analyze, and translate stakeholder requirements into technical solutions • Develop and maintain custom ServiceNow functionality, workflows, and integrations • Create and maintain Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows • Support deployment and rollout activities for new applications and enhancements • Troubleshoot platform issues and identify opportunities to improve performance, scalability, and reliability • Ensure solutions align with security, governance, and federal compliance requirements • Contribute to documentation, knowledge transfer, and continuous process improvement initiatives • Support federal agencies through enterprise ServiceNow implementations that enhance operational efficiency and service delivery

🎯 Requirements

• Active Secret Security Clearance • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience) • 5+ years of hands-on ServiceNow development experience • Demonstrated experience supporting federal government clients and programs • Strong experience developing custom ServiceNow solutions using JavaScript and platform scripting capabilities • Experience working in Agile/Scrum development environments • Strong analytical, troubleshooting, and problem-solving skills • Ability to communicate effectively with both technical and non-technical stakeholders • Experience translating business requirements into technical designs and implemented solutions • Deep knowledge of the ServiceNow platform and core modules, including Service Catalog, Service Portal, Incident Management, Knowledge Management, Reporting, and Dashboards • Experience with ITSM, ITAM, and CMDB processes • Knowledge of ITIL best practices and service management frameworks • Familiarity with PMP, PRINCE2, or related project management methodologies • Experience supporting enterprise-scale ServiceNow environments • Experience performing data analysis, data modeling, and working with large datasets • Understanding of SDLC principles and enterprise application support • Experience with platform performance monitoring, optimization, and governance • ServiceNow Certified Application Developer (CAD) certification preferred • Additional ServiceNow certifications highly desirable • ITIL Foundation Certification preferred • Valid U.S. work authorization without current or future need for visa sponsorship

🏖️ Benefits

• Variable compensation, bonus, or commission eligibility • Paid time off • Medical insurance • Dental insurance • Vision insurance • 401(k) • Potential eligibility for other benefits available to eligible employees