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Virtual Business Banker II

🕒 September 3

🐊 Florida, Louisiana, +3 more states – Remote

infoinfo

💵 $122.1k - $167.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Capital One's careers page, not through a job board

First seen by Remote Rocketship September 3

Still open on Capital One's site. Checked 3 hours ago.

Logo of Capital One

Capital One

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Manage daily operations, execution, and support of inbound/outbound phone-based retention and sales efforts • Retain and deepen an existing portfolio of complex and high-net-worth small business owner relationships • Cross-sell additional business products and services and source new opportunities through outbound phone activities • Manage relationships, retain and deepen the assigned book of business, and acquire new relationships through leads, referrals, and sales campaigns • Build and foster a team of partners, including Treasury Management Officers, Merchant Services, Business Card Representatives, Market Credit Executives, and Sales Support • Multitask in a virtual setting while proactively engaging clients and prospects • Use CRM and Sales Relationship Management systems to manage calls, pipeline activities, and sales results • Maintain a regular calling cadence to generate deposit, treasury, and lending business and meet or exceed targets • Assess customer needs and recommend products or solutions through defined sales processes • Refer customers to appropriate channels for complex Treasury Management and Merchant Services needs and follow up on account engagement • Resolve or refer servicing issues appropriately • Execute risk management and compliance protocols in client and prospect interactions • Collaborate on special projects and initiatives as assigned • Demonstrate Capital One’s values in interactions with peers, customers, direct reports, and supervisors

🎯 Requirements

• At least 2 years of Business Banking experience • 5+ years Business Banking experience (preferred) • 1+ year of phone based sales experience (preferred) • Formal credit training (preferred) • Ability to understand the complex business cash flow cycle, including treasury management, operating cash flow, and business financial statements • Ability to use customer relationship management software and other relevant applications • Ability to comply with regulatory requirements and internal policies and procedures • Capital One will not sponsor a new applicant for employment authorization for this position

🏖️ Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being • Reasonable accommodations for applicants with disabilities

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