Lead Account Executive – Client Services

🔥 0 minutes ago

🤠 Texas – Remote

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💵 $109.9k - $125.4k / year

⏰ Full Time

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

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Logo of Capital One

Capital One

10,000+ employees

🏦 Banking

💳 Fintech

💸 Finance

💰 Post-IPO Equity on 2023-05

Banking • Fintech • Finance

Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.

📋 Description

• Provides essential operations support for direct connect processors into the network • Manages the relationship of assigned clients • Supports lead operational projects focused on implementing new products, releases, and solutions • Resolves escalated customer issues • Manages operational relationships with complex and large partners • Actively manages risk • Escalates customer-impacting issues to management within day-to-day responsibilities

🎯 Requirements

• High School Diploma, GED or equivalent certification • At least 6 years of payments industry experience within financial services • Bachelor’s Degree in Business, Finance, Information Technology, Engineering (preferred) • 8+ years of payments industry experience within financial services (preferred) • Experience influencing key stakeholders, executive level clients or internal business partners (preferred)

🏖️ Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

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