Senior Field Service Engineer

🔥 12 hours ago

🚗 Michigan – Remote

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💵 $82.8k - $124.2k / year

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Logo of Carbon

Carbon

201 - 500 employees

Founded 2013

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

Carbon is a technology company that specializes in advanced 3D printing solutions, combining photopolymer resins, computational design tools, and hardware to create high-performance products. Their platform caters to a wide range of industries, including automotive, medical technology, and dental applications, enabling the design, development, and manufacturing of innovative products such as digital dentures and custom parts. Carbon’s solutions focus on enhancing product performance and customization through automated production processes and advanced material properties.

📋 Description

• Perform onsite equipment installations, maintenance, and upgrades • Familiarize customers with product usage and care • Develop processes and documentation for standard service actions • Recognize trends and patterns in field failures and provide feedback to the development team • Work with engineering and manufacturing teams to investigate issues and implement countermeasures • Provide support to engineering and manufacturing teams as needed • Participate in occasional off-hours calls and work • Travel frequently, approximately 75–90%

🎯 Requirements

• 5+ years of relevant experience • BS in engineering field preferred but not required • Must have hands-on approach • Ability to read electrical schematics and mechanical drawings • Excellent verbal and written communication skills • Strong troubleshooting skills with mechanical/electrical systems • Strong customer service experience required • Personal car required • Passport required • Ability to travel internationally • This role is not eligible for current Visa sponsorship or transfer

🏖️ Benefits

• Equity • Benefits package • Time off programs • Comprehensive total rewards package

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