Senior Application Advisor – Phoenix, Transplant

🕒 August 11

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 23%

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Cardamom

51 - 200 employees

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Cardamom is an EHR-focused professional services firm that combines data, analytics, AI, and application expertise to help healthcare organizations optimize clinical, operational, and financial outcomes. The firm provides managed services, Epic consulting, application and data services, AI integration, revenue cycle optimization, patient access and consumer experience improvements, and value-based care solutions. Cardamom positions itself as a technology-forward, people-powered partner that stabilizes IT, mobilizes healthcare data into actionable insights, and delivers outcome-based support across enterprise EHR and analytics environments.

📋 Description

• Provide business-as-usual support, including incident resolution, ticket management, break/fix support, and ongoing application maintenance • Lead application build, workflow optimization, configuration, and small enhancement requests • Support Epic upgrades through integrated testing, regression testing, release planning, UAT, and go-live activities • Serve as the primary point of contact and application owner for Epic Phoenix • Identify opportunities to improve workflows and optimize the application • Participate in a day-call rotation supporting Pacific Time hours

🎯 Requirements

• Epic Phoenix (Transplant) certification • Experience serving as a primary analyst, application owner, application lead, or subject matter expert (SME) • Strong experience with production support, application build, and optimization • Ability to work proactively and independently while taking ownership of an application • Ability to partner with clinical and operational stakeholders • Available to start ASAP • Willingness to support Pacific Time hours during the day-call rotation • Candidates in Central Time should expect to work until approximately 6:00 PM CT during their rotation

🏖️ Benefits

• Full-time salaried position • Fully remote work • Day-call rotation supporting Pacific Time hours

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