Consultant, Innovation Technologies

Job not on LinkedIn

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $94.9k - $135.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cardinal Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Administer, configure, maintain, and support the OnBoard Express customer onboarding platform • Partner with Sales, Operations, Customer Onboarding, and cross-functional stakeholders to identify and implement enhancements • Manage onboarding playbooks, workflows, business rules, and process documentation • Facilitate weekly and monthly governance meetings covering priorities, enhancement requests, project status, issue resolution, and operational performance • Monitor onboarding initiatives and projects, identify risks, delays, and bottlenecks, and drive resolution and communication • Administer user access, security roles, permissions, and accounts for internal and external platform users • Serve as primary point of contact for system support, troubleshooting, and issue resolution • Provide Tier 1 support for the legacy CRM platform, including account setup, access management, common issue resolution, and shared or group mailbox support • Maintain relationships with business partners to align onboarding systems and processes with operational objectives and customer expectations • Participate in initiatives involving onboarding data, system integrations, process automation, data governance, and enterprise transformation • Assist with testing, validation, deployment, and change management for enhancements, upgrades, and new functionality • Create and maintain system documentation, training materials, and operating procedures • Analyze platform usage, process effectiveness, and onboarding performance metrics to identify operational improvements

🎯 Requirements

• 4+ years of experience, preferred • Bachelor's degree in related field, preferred, or equivalent work experience, preferred • Experience administering, configuring, maintaining, and supporting the OnBoard Express platform • Experience managing onboarding playbooks, workflows, business rules, and process documentation • Experience administering user access, security roles, permissions, and account management • Experience providing system-related support, troubleshooting, and issue resolution • Experience providing Tier 1 support for a legacy Customer Relationship Management (CRM) platform • Experience with testing, validation, deployment, and change management activities • Experience creating system documentation, training materials, and operating procedures • Experience analyzing platform usage, process effectiveness, and onboarding performance metrics

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs