Financial Counseling Coordinator

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cardinal Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1971

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

💰 $78M Post-IPO Debt on 2006-08

Logistics • Manufacturing • Healthcare

Cardinal Health is a global healthcare services and products company. It provides a comprehensive range of healthcare services, including medical supply distribution, pharmaceutical distribution, and logistics solutions to various healthcare facilities such as hospitals, community health centers, and ambulatory surgery centers. Additionally, Cardinal Health offers a variety of medical products and pharmaceutical services. The company also focuses on innovative solutions to enhance healthcare delivery, through services like patient support, pharmacy management, and advanced therapy solutions. Cardinal Health is committed to supporting healthcare providers in delivering quality patient care while optimizing operational efficiency.

📋 Description

• Review daily schedules to identify patients requiring financial clearance • Educate patients on expected financial responsibility, including deductibles, copayments, coinsurance, and out-of-pocket maximums • Communicate treatment costs and payment expectations prior to treatment or services • Assist patients in understanding their financial obligations before services • Evaluate financial risks associated with scheduled services, including coverage limitations, medical necessity concerns, frequency limitations, and out-of-network benefits and coverages • Identify accounts that may result in patient balances or denied claims • Escalate high-risk accounts to leadership or appropriate teams • Collaborate with clinical and administrative teams to reduce claim denial risk • Support resolution of pre-service financial issues impacting reimbursement • Identify trends related to financial risk and patient responsibility • Maintain accurate documentation of financial discussions with patients • Ensure notes are clear, complete, and compliant with organizational standards • Protect patient confidentiality in accordance with HIPAA standards • Coordinate with clinical and administrative teams on patient financial readiness • Support accurate and timely revenue cycle processes • Provide exceptional customer service • Manage multiple tasks in a fast-paced environment • Support additional duties and projects as assigned

🎯 Requirements

• Minimum of 4 years of experience in a healthcare business office or revenue cycle role preferred • Strong knowledge of insurance and benefits and patient Financial Assistance Programs • Strong understanding of oncology treatment pathways • Familiarity with high-cost oncology drugs, infusion services and specialty pharmacy billing preferred • Working knowledge of diagnosis driven financial impact (metastatic vs early stage treatment cost difference) preferred • Experience with billing systems and interpreting EOBs • Proficiency in Microsoft Office Suite • Strong organizational, analytical, and communication skills • Ability to navigate multiple systems with ease, including EMR, Registration/PMS systems, and VOB systems • Ability to verify authorization and financial clearance with minimal direction from supervisors and leadership • Critical thinking and ability to think outside the box, adapt to process and workflow changes easily • Experience in oncology or specialty care preferred • Working knowledge of ICD-10, CPT, and HCPCS coding, managed care concepts and fee structures • Background in financial counseling or patient-facing financial roles

🏖️ Benefits

• Medical, dental and vision coverage • Paid time off plan • Health savings account (HSA) • 401k savings plan • Access to wages before pay day with myFlexPay • Flexible spending accounts (FSAs) • Short- and long-term disability coverage • Work-Life resources • Paid parental leave • Healthy lifestyle programs