Applications Analyst Associate – Radiant

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Advocate Aurora Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Work with users and leadership to develop or modify procedures following workflow process changes related to Epic clinical and business application use • Explain assigned Epic applications and related systems to users • Assist users with using the full functionality of applications • Prepare requirements-definition input, including user procedures, flowcharts, preliminary reports, and screen definitions • Assist with unit, integration, system, and end-user acceptance testing; execute tests and track problem reports • Prioritize, review, and clarify user requests with users and team members • Assist with impact analysis • Document workflows, specifications, user manuals, procedures, and related information • Complete change and quality-control documentation using department standards • Participate in testing, user training, and results evaluation • Track standardized projects and keep users and management informed about progress and potential delays • Monitor and document post-implementation problems and revision requests • Identify ongoing application-system issues and communicate patterns to Senior/Lead Application Product Analysts • Maintain product documentation, including requirements, functional specifications, installation instructions, test procedures, and troubleshooting guidelines • Communicate project status and upgrades to clinic users, including potential delays or downtime • Develop and maintain knowledge of clinical/laboratory and business operations supporting Epic applications • Assist with scheduling and managing application-version upgrades • Participate in maintenance, enhancement, and interfacing of assigned applications • Troubleshoot and resolve user problems

🎯 Requirements

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field • Typically requires 1 year of experience in automated laboratory and/or business systems • Obtain EPIC certification(s) within 6 months and maintain annual educational requirements as required by the department • Basic knowledge of computer operating platforms, application software, and network software • Analytical skills to make recommendations based on data analysis and business needs • Ability to translate user requirements into system specifications • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products • Basic knowledge of large-scale automated systems • Ability to prepare, import, and manipulate information in spreadsheets and databases • Strong written and verbal communication skills • Excellent listening and interpersonal skills; ability to communicate technically and in a business-friendly manner • Basic knowledge of project-management software, tools, and methodologies • Knowledge of and ability to follow change-management processes • Ability to work and communicate with clinical and technical customers, vendors, peers, and management • Ability to handle multiple tasks, set priorities, and complete assignments thoroughly and on time • Ability to perform work-related travel • Ability to operate all equipment necessary for the job • Ability to lift up to 40 lbs. occasionally

🏖️ Benefits

• Benefits Eligible: Yes • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance and paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program • Career development programs • Well-being programs • Comprehensive suite of Total Rewards • Competitive compensation • Generous retirement offerings