Epic Application Analyst – HIM Hospital Coding

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Advocate Aurora Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Identify, map, measure, analyze, and improve routine to moderately complex clinical and business processes, problems, and information requirements for assigned Epic applications • Perform current and future workflow analysis and map critical business processes using business process reengineering techniques, industry standards, and best practices • Prepare business requirements documentation using case diagrams, data flow diagrams, data models, and object models • Evaluate whether proposed solutions meet business and clinical needs • Translate user requirements into functional and technical design specifications and review them with users • Prioritize requirements based on business needs and discuss technological impacts • Configure applicable systems to meet business requirements • Develop test plans, test cases, and test scripts • Conduct unit, integration, system, and end-user acceptance testing; track problem reports and document outcomes • Provide client and support training by developing training materials and training trainers and end users • Monitor system functionality and clinical and business processes, instituting changes as needed • Explain assigned applications and related systems to users and assist them with full application functionality and process flow • Develop and maintain product documentation, workflows, requirements, specifications, installation instructions, test procedures, user manuals, procedures, and troubleshooting guidelines • Complete change and quality control documentation • Communicate project status and upgrades to clinic users, including potential delays or downtime • Manage multiple user requests and balance priorities • Schedule and manage application version upgrades • Serve as a resource for assigned applications and assist with support and troubleshooting • Respond to user calls as necessary

🎯 Requirements

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field • Typically requires 3 years in an IT or clinical environment • Experience with business process mapping, analysis, defining business and user requirements, acceptance testing, and documentation • Obtain EPIC certification(s) within 6 months and maintain annual educational requirements as required by the department • Experience using applications, operating systems, and databases, including basic hardware, platform, connectivity, and interface design • Experience in Epic and other healthcare applications • Project management experience and ability to use project management software • Ability to work with minimal supervision, balance multiple tasks, set priorities, and complete assignments timely • Organizational and analytical skills • Strong problem and issue resolution skills • Strong written and oral communication skills • Ability to work closely with healthcare application users, vendors, and technical professionals • Ability to translate user requirements into system specifications • Understanding of change management practices and procedures • Understanding of technical components and how they relate to applications • Ability to perform work-related travel • Ability to operate all equipment necessary to perform job duties • Ability to lift up to 40 lbs. occasionally

🏖️ Benefits

• Benefits eligible • Premium pay such as shift and on-call pay • Opportunity for annual increases based on performance • Paid Time Off programs • Medical, dental, vision, life, and short- and long-term disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance and paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program • Career development programs • Well-being programs

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