Deal Desk Analyst

🕒 August 25

🏖️ New Jersey – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 11%

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Logo of Contentsquare

Contentsquare

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

Contentsquare is a digital experience analytics platform that utilizes AI technology to provide actionable insights for improving online engagement and conversion rates. The platform offers a comprehensive suite of features including experience analytics, product analytics, voice of customer insights, and experience monitoring, aimed at enhancing user journeys across digital interfaces. Trusted by over 3,700 enterprise brands, Contentsquare helps clients understand customer behavior and optimize digital experiences to boost business impact. It integrates with various systems to provide seamless analytics across websites and mobile apps, leveraging data to maximize customer engagement.

📋 Description

• Partner with Sales, Finance, Legal, and Operations to manage the end-to-end deal process • Provide guidance on deal structure, pricing, discounting, quoting, and contract terms • Support structuring and pricing of high-value and complex SaaS deals • Review quotes, contracts, discounts, payment terms, and non-standard deal requests • Ensure compliance with pricing guidelines, approval workflows, and internal policies • Resolve deal-related questions and roadblocks with cross-functional teams • Provide commercial guidance to support win rates and margin preservation • Maintain accurate deal data across Salesforce and other relevant systems • Track deal performance, approval timelines, and quote-to-close efficiency • Identify and implement improvements to Deal Desk processes, systems, and documentation

🎯 Requirements

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis • Experience supporting complex enterprise B2B SaaS transactions • Strong analytical, organisational, communication, and problem-solving skills • Proficiency with Salesforce and Excel or Google Sheets • Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment • Collaborative, commercially minded approach with confidence to advise and influence stakeholders

🏖️ Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Lifestyle allowance • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • Multiple Employee Resource Groups offering a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and advocate for issues close to their hearts • More benefits tailored to each country

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