Financial Advocate

Job not on LinkedIn

🕒 Yesterday

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $22 - $34 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

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Advocate Aurora Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare • Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Calculate and provide patients with personalized estimates of financial responsibility based on insurance coverage before service • Clearly explain patient liability, deductibles, coinsurance, copayments, non-covered services, and out-of-network costs • Request upfront payments and establish payment arrangements for scheduled services • Interview uninsured patients to assess financial needs and identify assistance programs • Coordinate paperwork and applications for potential coverage and continue follow-up to obtain funding • Initiate credit scoring to determine eligibility for Medicaid, charity care, and other programs • Assist with Medicaid applications alongside state social workers and outside eligibility vendors • Maintain working knowledge of insurance benefits, insurers, Marketplace options, payer sources, regulations, and government funding requirements • Educate physician offices and patients on financial assistance, patient financial responsibility, non-covered services, and deferral-of-care policies • Coordinate scheduling options with provider offices based on funding needs and patient financial responsibility • Comply with charity care policies, 501R regulations, HIPAA requirements, and patient interview documentation standards • Collaborate with peers supporting uninsured or cost-concerned patients • Serve consumers virtually and in bedside, emergency department, clinic, urgent care, consult, and financial resource settings

🎯 Requirements

• High school graduate, GED, or HSED required • Typically requires 2 years of experience in Patient Access, health care, insurance industry, or customer service • No licensure, registration, or certification required • Ability to communicate clearly and proactively with management about customer service and process improvement issues • Ability to articulate HIPAA and EMTALA regulations as they relate to patient interactions • Solid knowledge of insurance operations, denials, and appeals processes • Basic medical coding knowledge • Understanding of insurance, billing, and denials • Ability to document patient accounts using scripted notes and clear written communication • Ability to travel and work across various patient-care settings • Ability to sit for the majority of the workday and occasionally lift up to 10 lbs.

🏖️ Benefits

• Benefits Eligible • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance • Paid Time Off programs • Medical, dental, vision, life, and Short- and Long-Term Disability benefits • Flexible Spending Accounts for eligible health care and dependent care expenses • Adoption assistance • Paid parental leave • Defined contribution retirement plans with employer match • Other financial wellness programs • Educational Assistance Program • Programs that invest in career development • Benefits and well-being programs