Pre-Service Scheduler I

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🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $21 - $32 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Advocate Aurora Health

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 $10.2M Grant on 2019-08

Healthcare Insurance

Advocate Aurora Health is a leading healthcare organization that operates across various regions including Central Chicagoland, Central Wisconsin, Greater Milwaukee, and more. With a diverse range of career areas such as advanced practice clinicians, behavioral health, nursing, and more, Advocate Aurora Health is committed to helping people live well. The organization offers numerous benefits and opportunities for career advancement, fostering an environment where individuals can thrive and innovate in the healthcare sector. Advocate Aurora Health prioritizes the safety of its candidates and maintains a robust recruitment process to protect sensitive information.

📋 Description

• Accurate utilization of computerized central scheduling system to provide customers with timely, courteous, and proficient scheduling • Appropriately uses tools and resources to prevent scheduling conflicts and ensures proper test sequencing when multiple testing is ordered • Accurately enters all required patient Registration data (i.e. demographic, insurance, contacts) • Ensures patients are registered within time frame set by policies • Completes the Medicare Questionnaire for all Medicare patients • Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans • Provides patients/customers with accurate preparation and arrival instructions prior to exam • Accurately obtains and transcribes orders for scheduled outpatient exams • Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency • Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required • Seeks education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area • Actively participates in group projects to problem solve department issues • Knowledgeable concerning the operations of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner • Maintains confidentiality of patient records by following HIPAA and all compliance policies and guidelines • Informs customers of insurance requirements, pre-payment financial obligations and handles financial transactions

🎯 Requirements

• High School Graduate • Typically requires 1 year of experience in health care, insurance industry, call center or customer service setting • Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work • Ability to identify and understand issues and problems • Examines data and draws logical conclusions based on information available • General computer knowledge • None Required for Licensure, Registration and/or Certification

🏖️ Benefits

• Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program