Banner Health
10,000+ employees
Founded 1999
⚕️ Healthcare Insurance
Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
Healthcare Scheduler
🔥 1 minute ago
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Banner Health
10,000+ employees
Founded 1999
⚕️ Healthcare Insurance
Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
📋 Description
• Scheduling medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers • Receiving and initiating calls to/from patients, providers, provider offices and facilities • Effectively scheduling appointments, tests and/or procedures leveraging various electronic medical record/scheduling software systems • Obtaining patient demographics, insurance information and necessary documents required to secure authorizations • Providing patients with information, pre and post-test instruction, providing location of appointment and directions • Effectively communicating and building impactful relationships through written, digital and verbal channels with patients, facilities, providers and other clinical colleagues
🎯 Requirements
• High school diploma/GED or equivalent working knowledge • Minimum of 1 or more years of customer service or related experience in a healthcare setting • Demonstrated ability to provide essential customer service and knowledge in a high paced inbound contact center environment • Ability to use technology tools to research and obtain accurate information to respond to customer inquiries • Excellent interpersonal and communication skills to maintain a positive and helpful attitude with customers, providers and clinic operations • Must have the ability to follow oral and written directions as they relate to the functions listed above • Must possess excellent organizational and time management skills.
🏖️ Benefits
• Equipment will be provided
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