Cedars-Sinai
10,000+ employees
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
Fin Care Specialist I, Customer Service
🕒 May 28
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Cedars-Sinai
10,000+ employees
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
📋 Description
• Under general supervision and following established practices, policies, and guidelines, provides patient relations support to Patient Financial Services • Identifying, analyzing, resolving and responding to customer inquiries, concerns and issues • Following up on accounts to ensure payment and resolution • Work independently and have strong customer service skills • Strong analytic and prioritization skills and the ability to understand, interpret and explain payor contracts and CSMC billing and collections policy and practices.
🎯 Requirements
• High School Diploma/GED required • Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred. • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.
🏖️ Benefits
• healthcare • generous time-off policy
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