MTM, Inc.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
Customer Care Representative
Job not on LinkedIn
🕒 May 28
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
MTM, Inc.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
📋 Description
• Handle inbound calls from Members, Clients and Facilities • Expect to handle 60 - 80 calls a day and higher volumes on Mondays
🎯 Requirements
• Must currently reside in Rhode Island • 1 year of Call Center experience • 6 months Customer Service experience • Basic typing/computer experience with excellent navigational skills • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps) • Use of wireless and WiFi “air cards” is prohibited • A quiet space within the home free of distractions including caretaking of any kind
🏖️ Benefits
• Health, Dental and Vision Insurance • Life and Disability Insurance • 401(k) Retirement Plan with Company Match • FSA and HSA Savings Plans • Wellness Program with Incentives • Voluntary & Ancillary Plans • Additional Perks • Pay on Demand • Paid Time Off and Holiday Pay • Birthday Holiday • Maternity/Paternity Leave • Continuing Education Reimbursement Program • MTM Perks Discount Program • Career Development Programs
Apply NowSimilar Jobs
🕒 May 28
Customer Support Specialist handling inquiries in a remote call center environment. Supporting customers via chat and maintaining product knowledge for service excellence.
🕒 May 28
Urology Billing Customer Service Representative handling phone calls for billing inquiries and account resolutions. Focus on excellent customer service and compliance within healthcare regulations.
🕒 May 27
Cedars-Sinai
10,000+ employees
Support Patient Financial Services in resolving billing inquiries and customer issues. Work independently to achieve customer satisfaction and follow up on accounts for resolution.
🇺🇸 United States – Remote
💵 $25 - $38 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🕒 May 22
Customer Care Representative providing support for wellness businesses through chat, email, and Zoom at Arketa. Building relationships and resolving operational issues with an emphasis on Partner experience.
🇺🇸 United States – Remote
💵 $45k - $48k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
🕒 May 22
Complaint Support Specialist at Noctrix Health, handling customer complaints about medical devices. Investigating complaints while ensuring regulatory compliance in a fully remote role.
