Senior Vendor Performance Manager

Job not on LinkedIn

🔥 1 minute ago

🦌 Connecticut, Florida, +16 more states – Remote

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💵 $72.7k - $116.6k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 $5M Grant on 2021-05

Insurance • Consulting • Logistics

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Oversee external vendors and take responsibility for work quality • Plan, manage, and oversee operational support of vendor relationships • Work with client relationship teams and vendors to ensure contractual and SLA performance expectations are met • Manage day-to-day operational issues and respond to high-priority, complex, or escalated vendor requests • Recommend business process improvements based on technical problems, solutions, and business needs • Represent and champion operational needs within vendor governance processes • Escalate issues to the lead when necessary • Coach and develop peers and vendor staff • Manage vendor performance and productivity • Monitor vendor contracts and partner with procurement on contract development and renewals • Document vendor compliance with contract terms and requirements • Ensure invoice accuracy, payments, contractual compliance, and delivery of desired vendor services • Manage budgets, purchase orders, budget-system data, and monthly actual-versus-budget reporting to leadership • Assist in developing vendor strategy and operationalizing the approach • Lead creation and modification of the company-vendor operating model • Perform other responsibilities as required

🎯 Requirements

• Bachelor's Degree in Business, Finance/Accounting, Health Care Management, Economics or related field • 6 years of relevant work experience may substitute for a Bachelor's Degree • 5 years in Vendor Management, Vendor Operations, Financial Reporting OR Budget Management • 5 years in the Health Care industry preferred • 1 year in Project Management preferred • Critical thinking skills • Flexibility and enthusiasm for learning • Good communication skills • Ability to quickly assess situations, identify issues, and provide recommendations • Experience thriving in a matrixed organization • Experience with budget management • Ability and comfort interacting with and presenting to leaders • Strong organizational and time management skills; ability to multitask and reprioritize • Computer literacy, including Microsoft Office Suite • Process development and oversight • Travel requirement of 0%–25%

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