Assistant Director of Research Applications – Information Technology Services

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🔥 1 minute ago

⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🔴 Lead

🧬 Research Scientist

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WVU Online

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1867

📚 Education

👥 B2C

🛍️ eCommerce

Education • B2C • eCommerce

WVU Online is an initiative of West Virginia University that offers flexible online learning opportunities for students seeking to further their education while balancing other commitments. As part of a renowned land-grant institution, WVU Online provides access to a wide range of degree programs, resources, and support tailored to meet the needs of online learners.

📋 Description

• Lead, manage, and mentor Research Applications employees to ensure the effective design, implementation, and maintenance of research administration and compliance solutions. • Oversee the development and implementation of research IT projects, including system enhancements, integrations, and upgrades. • Ensure staff is properly engaging with and meeting the expectations of project teams. • Work closely with stakeholders across WVU to identify business requirements, evaluate capabilities, and implement solutions that empower our business partners to scale at speed and deliver services to the University efficiently. • Ensure adherence to established standardized approaches for application development, including best practices for requirements gathering, coding, documentation, and change management. • Provide guidance and support to Research Applications staff in troubleshooting complex issues and optimizing system performance. • Stay current with R1 institution best practices, industry trends, and emerging technologies to drive continuous improvement. • Develop and maintain documentation, training materials, and standard operating procedures related to research administration and compliance. • Foster a culture of collaboration, innovation, and excellence within the team and across the Information Services department. • Promote the use of ITS programs, policies, and best practices to ensure efficient and secure delivery of IT services. • Gather, review and evaluate work requests from WVU enterprise clients regarding requirements, determine appropriate resources and approach, and provide support within the responsibilities and mission of the unit. • In conjunction with the Director, collaborate to develop and execute short- and long-term organizational objectives, policies, financial strategies, and operational procedures. • Evaluate program effectiveness, monitor progress, and implement necessary changes to enhance performance and achieve improvement goals. • Assist the Director in establishing, maintaining, and executing on a strategic roadmap for assigned products.

🎯 Requirements

• Undergraduate degree or equivalent combination of training, education, and experience • A combined experience of six (6) years in technology solution management • Strong preference for individuals with experience in a higher education setting supporting faculty, staff, and students • Experience in project management, organizational, and leadership skills • Leadership experience of technical staff. • Knowledge and experience with applications and tools that support research administration and compliance. • Understanding of key concepts including SDLC, DevOps, and agile development methodologies. • Professional experience in business analysis and/or operational standards. • Experience with implementation including analysis, design, code development, testing, deployment, and support of critical software systems. • Strong leadership and administrative skills. • Demonstrated ability to effectively guide, lead, and develop technical employees. • Proven record to build new teams, mentor and develop staff, and create a culture of collaboration, accountability, and inclusivity. • Understanding of administrative business processes (HR, Finance, Benefits, etc.). • Demonstrated excellence in written and verbal communication, collaboration, and team building skills. • Ability to work unsupervised, prioritize tasks logically, and coordinate with colleagues effectively to meet deadlines. • Strong project management and organization skills, ability to work under pressure, and capability to coordinate concurrent projects. • Exceptional interpersonal skills, including a positive attitude, customer service orientation, adeptness in handling difficult situations, and effective communication across diverse professional levels, cultures, and backgrounds. • Ability to lead in a crisis, including broad knowledge and understanding of crisis management, and the ability to gather information, make decisions, and communicate with incomplete information. • Demonstrated commitment to outstanding customer service.

🏖️ Benefits

• 37.5-hour work week • 13 paid holidays • 24 annual leave (vacation) days per year • 18 sick days per year • A range of health insurance and other benefits • 401(a) retirement savings with 6% employee contribution match • Wellness programs