Patient Care Coordinator

🔥 1 minute ago

🐎 Kentucky, Texas – Remote

🐎 Kentucky – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CareMetx, LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Act as the patient's advocate to ensure prescribed drug therapy and pharmacy care plans are followed • Deliver courteous, professional, and quality service • Coordinate pharmacy care with healthcare providers, payers, and other health-related resources • Answer and resolve patient inquiries within committed time frames • Assist patients with drug therapy and pharmacy care issues • Promote drug compliance • Report adverse events related to drug therapy and pharmacy care • Maintain customer relationships with physician practices and streamline communication among patients, payers, pharmacists, nurses, laboratories, and other healthcare parties • Participate in administration of patients' pharmacy care plans • Troubleshoot and resolve patient and payer issues • Support other healthcare team members in a team-structured environment • Identify quality improvement opportunities and communicate recommendations • Maintain current notes and documentation related to patients' drug therapy and pharmacy care plans • Coordinate responses and resolutions with appropriate internal and external parties • Participate in case discussions with pharmacists, nursing services, the pharmacy support manager, and other pharmacy care coordinators • Perform related duties as assigned

🎯 Requirements

• Must reside in either Texas or Kentucky • High school diploma required • Minimum of two (2) years of experience in a healthcare-related call center environment, physician's office, or social service environment • Preferred education in business administration, accountancy, sales, marketing, computer sciences, or similar vocations through a two-year associate degree program or equivalent combination of experience and education • Strong time management and organizational skills • Initiative, professional demeanor, and positive attitude • Attention to detail and ability to learn quickly • Self-motivated and proactive • Ability to work independently with a high degree of initiative • Effective oral and written communication skills • Ability to promote a positive team environment • Commitment to excellence, efficiency, and quality • Ability to collaborate with other professionals within the organization • Strong interpersonal skills • Working knowledge of Microsoft Office Suite, including Word, Excel, Access, and Outlook • Must be flexible on schedule and hours • Some travel may be required

🏖️ Benefits

• Equal employment opportunity employer • Reasonable accommodations for individuals with disabilities • Human review of AI-assisted recruiting and employment decisions