Patient Care Coordinator

Job not on LinkedIn

🔥 12 hours ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $18 - $24 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trusted Results Therapy Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

<Trusted Results Therapy Group> Trusted Results Therapy Group is a multi-location mental health practice and nonprofit based in South Carolina that provides outpatient therapy, psychiatry and behavioral health services. They offer individual, family, couples, child and teen therapy, medication management, ADHD and autism testing, school-based services, rehabilitative behavioral health services (RBHS), and telehealth, with many insurance plans accepted including Medicaid. The practice emphasizes evidence-based approaches such as CBT and DBT, mindfulness, play therapy, and trauma-informed care, and operates several offices across the state to improve access to mental health care.

📋 Description

• Manage the administrative intake journey for patients from initial paperwork through their first appointment and beyond • Ensure documentation is complete and internal referrals and new appointments are scheduled or rescheduled as needed • Serve as the primary liaison between internal referring providers, patients, and the clinical team throughout the intake process • Manage a rolling queue across all active patients simultaneously • Manage Atlas pipelines, including intake paperwork, internal referrals, rescheduling, psychological testing, referral needs, and intake documentation • Follow up on outstanding intake forms and confirm all documents are complete 48 hours before every appointment • Enter intake information into Notenetic EHR • Reschedule initial appointments that were cancelled or no-showed • Schedule internal referrals and psychological testing appointments once paperwork is obtained • Manage a 3-attempt follow-up queue for all pipelines • Discharge patients after 3 failed contact attempts • Obtain prior authorization/referral when required for insurance payment • Notify the referral coordinator team once authorization/referral is obtained and documentation is uploaded into Atlas

🎯 Requirements

• 1+ year of experience in a healthcare administrative or patient services role • Strong organizational skills — managing large, rolling task queues • Excellent written and verbal patient communication • Proficiency with electronic health record platforms and document management • HIPAA knowledge and compliance awareness • Experience in a behavioral health or mental health practice setting • Familiarity with intake processes across multiple service types • Experience with prior authorization and follow-up workflows