Patient Care Coordinator

🔥 7 minutes ago

🐎 Kentucky, Texas – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of CareMetx, LLC

CareMetx, LLC

501 - 1000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

CareMetx, LLC is a company that specializes in transforming patient access to specialty therapeutics by reducing the time to therapy. They offer a digital Hub service that addresses emotional, financial, and clinical barriers for patients, aiming to improve treatment timelines and ongoing therapy use. CareMetx provides high-touch support and utilizes advanced technology to offer solutions for access, affordability, and adherence, benefiting both patients and healthcare providers. They partner with specialty pharmaceutical brands, healthcare providers, and hospital systems to enhance patient outcomes.

📋 Description

• Act as the patient’s advocate to ensure prescribed drug therapy and pharmacy care plans are followed • Deliver courteous, professional, and quality service • Coordinate pharmacy care with patients’ healthcare providers, payers, and other health-related resources • Answer and resolve patient inquiries within committed time frames • Assist patients with drug therapy and pharmacy care issues • Promote drug compliance • Report adverse events related to drug therapy and pharmacy care • Maintain customer relationships with physician practices and streamline communication among patients, payers, pharmacists, nurses, laboratories, and other healthcare parties • Participate in administration of patients’ pharmacy care plans • Troubleshoot and resolve patient and payer issues in a timely manner • Support other healthcare team members in a team-structured environment • Identify areas for improvement and communicate ideas to the healthcare team • Maintain current notes and documentation related to patients’ drug therapy and pharmacy care plans • Coordinate responses and resolutions with appropriate internal and external parties • Participate in case discussions with pharmacists, nursing services, pharmacy support managers, and other pharmacy care coordinators • Perform related duties as assigned

🎯 Requirements

• Must reside in either Texas or Kentucky • High school diploma required • Minimum of two (2) years of experience in a healthcare-related call center environment, physician's office, or social service environment • Preferred education in business administration, accountancy, sales, marketing, computer sciences, or similar vocations through completion of a two-year associate degree program or equivalent combination of experience and education • Strong time management and organizational skills • Initiative, professional demeanor, and positive attitude • Attention to detail and ability to learn quickly • Self-motivated and proactive • Ability to work independently with a high degree of initiative • Ability to communicate effectively orally and in writing • Ability to promote a positive team environment • Champion for excellence, efficiency, and quality • Ability to collaborate with other professionals within the organization • Strong interpersonal skills • Working knowledge of Microsoft Office Suite, including Word, Excel, Access, and Outlook • Ability to sit regularly and occasionally lift or move up to 10 pounds • Must be flexible on schedule and hours

🏖️ Benefits

• Equal employment opportunity employer • Reasonable accommodations for individuals with disabilities • Flexible schedule and hours • Some travel may be required

Apply Now

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