PT Local Text and Chat Counselor

Job not on LinkedIn

🔥 16 hours ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $22 - $25 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

CarePoint

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

💼 Consulting

👥 B2C

Healthcare • Consulting • B2C

CarePoint is a tech-forward healthcare system focused on expanding access to quality, patient-centered healthcare across Africa. Headquartered in New York with operations in Egypt, Ghana, and Nigeria, CarePoint identifies, manages, and transforms promising healthcare brands, delivering patient-centered services at competitive cost. The organization positions itself as both an operator of healthcare services and a strategic partner that builds and scales healthcare brands to help shape Africa’s healthcare future.

📋 Description

• Respond promptly to incoming text and chat messages through the 988 Lifeline platform • Engage users using active listening, empathy, and evidence-based crisis intervention techniques • Conduct suicide risk assessments and escalate high-risk situations to supervisors or emergency services as needed • Maintain professional boundaries, cultural humility, and trauma-informed care practices • Provide referrals to local mental health services, shelters, substance use treatment, and other resources • Document interactions accurately and promptly in electronic records • Participate in supervision, debriefings, and training sessions • Uphold confidentiality and follow HIPAA and 988 Lifeline standards

🎯 Requirements

• High school diploma or equivalent • Strong typing skills • Strong written communication skills • Crisis de-escalation skills • Comfort working with diverse populations, including LGBTQIA+, youth, and people in active mental health or substance-related crisis • Required internet connectivity • Private, quiet workspace • Adherence to HIPAA and confidentiality requirements • Adherence to 988 Lifeline standards • Bilingual or multilingual skills preferred

🏖️ Benefits

• Equipment provided (laptop, headset) • Remote work arrangement • Regular supervision, debriefings, and training sessions

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume