AI Analyst IV

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $94.1k - $164.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 Artificial Intelligence

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This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Serve as the AI subject matter expert for an assigned business area and provide strategic guidance on AI capabilities and opportunities • Lead the design, implementation, and optimization of highly complex AI solutions, agents, and automations • Partner with business leaders to identify, prioritize, and deliver AI-enabled solutions that improve business outcomes • Evaluate solution performance, adoption, and business value and drive continuous improvement • Establish best practices for AI solution configuration, testing, documentation, and oversight • Provide guidance on responsible AI use, governance requirements, and risk mitigation • Lead complex cross-functional initiatives involving multiple stakeholders, processes, and technologies • Research emerging AI capabilities and recommend innovative solutions to address business challenges • Mentor AI Analysts and provide technical leadership for capability development and knowledge sharing • Perform other job-related duties as requested

🎯 Requirements

• Bachelor's degree in a related field required, or equivalent years of relevant work experience may be accepted in lieu of required education • Seven (7) years of experience in healthcare operations, business analysis, automation, digital transformation, technology solutions, or a related field required • Background in AI-enabled tools, digital engagement, automation, or conversational technologies required • Experience setting up or improving service journeys, knowledge resources, workflows, or AI-enabled experiences in a cross-functional environment required • Experience in healthcare, health insurance, or another regulated industry required • Understanding of generative AI tools, AI agents, large language model behavior, prompt patterns, agent instructions, model limitations, knowledge retrieval, and evaluation methods • Expert in designing AI-enabled healthcare service experiences, customer or employee journeys, conversational flows, and operational workflows • Ability to translate complex healthcare operations needs into AI experience designs, prompts, agent instructions, business requirements, acceptance criteria, and quality standards • Ability to support testing, validation, and quality review of AI solution outputs • Knowledge of responsible AI principles, privacy, accessibility, security, risk controls, and human-in-the-loop review practices • Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, Teams, and related collaboration tools • Ability to manage multiple assignments, prioritize work, meet deadlines, and adapt in a fast-paced environment • Licensure and Certification: None

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Employee total well-being support

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