Community Health Worker

🕒 August 5

🏈 Ohio – Remote

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💵 $35.9k - $57.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 15%

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Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Participate as a member of the interdisciplinary care team to coordinate care for members • Engage members in hospitals, provider offices, community agencies, members’ homes, and through telephonic or electronic communication • Accompany members to appointments and social service encounters when necessary • Coordinate logistics supporting care plan goals, including reminders, transportation, and childcare arrangements • Verify eligibility, enrollment history, demographics, and current health status • Gather assessment information from members, families, providers, and other stakeholders • Contribute to development and implementation of individualized care plans, reporting to Case Managers • Identify and manage barriers to care plan goals • Empower members to manage and improve health, wellness, safety, adaptation, and self-care through care coordination • Provide health education and wellness materials as directed by Case Managers or Team Lead • Evaluate member satisfaction and monitor concerns or issues • Maintain documentation according to Care Management protocols and guidelines • Identify process improvements and share repeatable solutions with leadership • Conduct regular member, provider, and community-based visits • Perform other requested job duties

🎯 Requirements

• High School Diploma or General Education Diploma (GED), is required • Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred • Proficient with Microsoft Office, including Outlook, Word and Excel • Sensitivity to and experience working within different cultures • Good interpersonal skills • Ability to work independently and within a team environment • Ability to identify problems and opportunities and communicate to management • Developing knowledge of local, state & federal healthcare laws and regulations and company policies regarding case management practices • Demonstrate compassion, support and collaboration with members and families • Self-motivated and inquisitive • Comfort with asking pertinent questions • Ability to work in a fast-paced environment • Ability to demonstrate and promote ethical conduct • Ability to develop positive relationships with all stakeholders • Awareness of community and state support resources • Organized, detail-oriented and conflict resolution skills • Ability to keep composure and professionalism during times of high emotional stress • Ability to maintain confidentiality and act in the company’s best interest • Proven track record of demonstrating empathy and compassion for individuals • Proven track record for improving processes to make things easier for those you have served • Community Health Worker Certification, or equivalent approved training program, is preferred • Must have valid driver’s license, vehicle and verifiable insurance • Successful clearance of a driver’s license record check and verified insurance required • Influenza vaccination required during influenza season • Must reside in the same territory assigned to work in

🏖️ Benefits

• Bonus tied to company and individual performance • Comprehensive total rewards package • Influenza vaccination provided/required as a condition of continued employment • Reasonable accommodations for disabilities, medical conditions, and sincerely held religious beliefs • Flexible hours, including possible evenings and/or weekends

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