Community Health Worker, Patient Engagement

🕒 August 4

🏰 Missouri – Remote

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💵 $23 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

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Logo of Imagine Pediatrics

Imagine Pediatrics

51 - 200 employees

🏥 Healthcare

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas • Provide hands-on support with program re-enrollment, onboarding, and mobile app setup and utilization • Perform telephonic outreach to caregivers to re-engage children in care and support onboarding • Educate patients and caregivers about Imagine Pediatrics services and available community resources • Maintain knowledge of local community resources and connect families to appropriate services • Conduct community events and facility rounding • Partner with Behavioral Health teams and local behavioral health providers on discharge planning and community resource connections • Partner with caregivers, families, and facility staff to identify and address barriers to engagement and care access • Collaborate with the Patient Engagement Team, Outreach Specialists, and Registered Nurses on re-engagement goals • Support non-clinical care coordination, including primary care connections, pharmacy access, discharge and follow-up support, SDOH needs, and removing barriers to care • Support outbound engagement calls for enrollment, follow-up, and patient engagement metrics

🎯 Requirements

• Valid driver’s license • Bachelor’s degree • Ability to travel frequently • 3+ years of experience in a healthcare setting, specifically a patient-facing hospital or facility role • Ability to navigate ambiguity, think critically, take initiative, and stay organized • Ability to manage multiple tech platforms • Experience working in a patient-facing hospital or facility role • Experience working as part of an interdisciplinary team • National Community Health Worker Certification highly preferred • Bilingual (Spanish) highly preferred • Medical Interpreter Certification preferred

🏖️ Benefits

• Annual bonus incentive • Competitive company benefits package • Eligibility to participate in an employee equity purchase program (as applicable) • Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA • Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO • 10 Company Holidays and 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer

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