Director, Integrated Care Learning – Development

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135.6k - $237.4k / year

⏰ Full Time

🔴 Lead

📚 Learning and Development

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Provide overall vision, strategy, and direction for the cross-market Learning & Development function supporting Integrated Care, LTSS, and related programs • Lead and develop a multidisciplinary learning and enablement organization • Establish an integrated cross-market learning model promoting quality, consistency, and scalability • Coordinate training delivery, clinical and operational education, precepting, instructional design, and subject matter expertise • Oversee curricula, learning journeys, instructional materials, applied learning experiences, and reinforcement approaches • Establish new-hire and ongoing learning strategies integrating instruction, systems and workflow learning, role-specific practice, preceptor support, and transition to independent performance • Provide strategic oversight of preceptor and practice-based learning approaches • Partner with market clinical and operational leadership to address market- and population-specific needs • Lead learning readiness activities for new or revised processes, tools, systems, products, requirements, and other workforce-impacting changes • Ensure Learning & Development representation in implementation and user acceptance testing activities • Partner with Regulatory, Compliance, Quality, Clinical Operations, and other functions to translate requirements and performance needs into learning solutions • Communicate learning priorities, readiness considerations, effectiveness findings, resource needs, and material risks to leadership and stakeholders • Perform other job-related duties as requested

🎯 Requirements

• Bachelor's degree in Education, Learning and Development, Organizational Development, Instructional Design, Healthcare, Business, or related field required • Equivalent years of relevant work experience may be accepted in lieu of required education • Five (5) years of experience in learning and development, clinical or operational education, healthcare training, organizational learning, instructional design, or related field required • Five (5) years of leadership experience, including leading teams, functions, or complex learning initiatives, required • Experience developing or overseeing curriculum, learning strategies, structured learning programs, or workforce enablement solutions required • Healthcare, health insurance, or managed care experience preferred • Experience supporting LTSS, Medicaid, Medicare, Dual Eligible, care management, or government-sponsored healthcare programs preferred • Experience supporting learning across multiple markets, populations, or complex operational environments preferred • Knowledge of adult learning principles, instructional design, learning strategy, curriculum development, and performance-based learning approaches • Ability to translate business, operational, workforce, and performance needs into learning strategies and solutions • Knowledge of healthcare or managed care operations and relationships among workflows, systems, documentation, regulatory requirements, learning, and workforce performance • Ability to lead learning strategies across complex roles, populations, programs, markets, and business requirements • Ability to balance cross-market consistency and market-, population-, program-, and role-specific requirements • Ability to evaluate learning effectiveness using data, feedback, and performance indicators • Strong analytical, critical thinking, decision-making, and problem-solving skills • Ability to assess learning impacts and readiness needs associated with operational changes • Professional certification in learning and development, instructional design, organizational development, change management, or related discipline preferred • Clinical licensure or healthcare-related certification may be preferred based on assigned program scope • General office environment; may sit or stand for extended periods • Travel is not typically required

🏖️ Benefits

• Base salary of $135,600.00–$237,400.00 per year • Potential bonus tied to company and individual performance • Comprehensive total rewards package • Employee total well-being support