Member Health Assessor

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $35.9k - $57.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Engage with members to establish effective, professional relationships and conduct health risk assessments • Participate in the Integrated Care Coordination Team as needed • Coordinate logistics supporting care plan goals and interventions • Address immediate member concerns as needed • Verify member eligibility, enrollment history, demographics, and current health status before outreach • Conduct assessments by gathering information from members, families, providers, and other stakeholders • Contribute to care plan development and implementation • Report assessment information to the Care Coordinator when needed • Assist with health education, wellness materials, and coaching • Maintain documentation according to Care Management protocols and guidelines • Improve processes to streamline member experiences, assessment completion, and follow-up • Perform other job duties as requested

🎯 Requirements

• High School Diploma or General Education Diploma (GED) is required • Minimum of two (2) years of experience in volunteer or paid community-setting work with at-risk populations providing coordination of services is preferred • Proficient with Microsoft Office, including Outlook, Word, and Excel • Sensitivity to and experience working within different cultures • Good interpersonal skills • Ability to work independently and within a team environment • Ability to identify problems and opportunities and communicate them to management • Developing knowledge of local, state, and federal healthcare laws and regulations and company case management policies • Compassion, support, and collaboration with members and families • Self-motivated and inquisitive • Comfort with asking pertinent questions • Ability to work in a fast-paced environment • Ability to demonstrate and promote ethical conduct • Ability to develop positive relationships with stakeholders • Awareness of community and state support resources • Organized, detail-oriented, and conflict resolution skills • Ability to maintain composure and professionalism during high emotional stress • Ability to maintain confidentiality and act in the company’s best interest • Proven empathy and compassion for individuals • Proven track record of improving processes • Licensure and certification: None

🏖️ Benefits

• Work from home • Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Employee total well-being support