
51 - 200 employees
Founded 2021
🏥 Healthcare
🤝 B2B
Healthcare • B2B
CareTalk Health is a Clinical Process Outsourcing (CPO) company and virtual national medical practice that delivers virtual health solutions to healthcare organizations across the United States. It provides telehealth-focused clinical services and administrative processes that can be Medicare-billed when applicable, supporting Medicare and Medicaid populations. CareTalk operates as a virtual provider partner, enabling remote care delivery and revenue-cycle–eligible services for other healthcare entities.
🔥 3 minutes ago
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51 - 200 employees
Founded 2021
🏥 Healthcare
🤝 B2B
Healthcare • B2B
CareTalk Health is a Clinical Process Outsourcing (CPO) company and virtual national medical practice that delivers virtual health solutions to healthcare organizations across the United States. It provides telehealth-focused clinical services and administrative processes that can be Medicare-billed when applicable, supporting Medicare and Medicaid populations. CareTalk operates as a virtual provider partner, enabling remote care delivery and revenue-cycle–eligible services for other healthcare entities.
• Manage medically complex patients across multiple care programs, including CCM, RPM, RTM, and APCM • Prepare comprehensive Annual Wellness Visit charts to support provider efficiency and CMS compliance • Conduct virtual patient visits via Zoom and review medical, surgical, and family histories, medications, screenings, immunizations, and assessments • Identify overdue screenings, risk factors, and care gaps • Communicate patient summaries and key findings to providers • Coordinate with patients to obtain missing or clarified information • Provide telephonic and portal-based care management • Conduct comprehensive nursing assessments • Develop, implement, monitor, and update individualized care plans • Use motivational interviewing to engage patients and caregivers • Monitor progress, reassess goals, identify barriers, and adjust care plans • Communicate patient status and updates to primary care providers and interdisciplinary teams • Provide patient education, coaching, and support • Act as patient advocate and escalate issues when appropriate • Identify and close preventive, laboratory, medication, and follow-up care gaps • Coordinate orders, referrals, follow-up actions, services, and providers • Maintain accurate, timely, and confidential patient records • Use CT360, RXNT, Zoom, EHR systems, and telehealth platforms • Support clinical quality, patient engagement, and satisfaction outcomes • Follow HIPAA, CMS, and organizational compliance standards • Participate in professional development and ongoing training • Perform other duties as assigned
• Active, unrestricted Registered Nurse (RN) license in a compact state • Ability and willingness to obtain additional state licenses upon hire (company paid) • Minimum 3 years of clinical nursing experience, including bedside, Primary Care, Med/Surge, or Home Health experience • Experience providing care in a telehealth or virtual care setting • Experience working remote • Experience in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), telehealth or virtual care coordination, primary care, or care management • Proficiency with EHR systems and telehealth platforms • Strong clinical assessment and care coordination skills • Excellent verbal and written communication skills • High level of organization, attention to detail, and time management • Ability to work independently in a remote environment • Commitment to patient-centered, culturally competent care • Dedicated, private home workspace • Reliable internet connectivity • Windows or Apple (macOS) computer only; no Chromebooks, Linux machines, or smartphones • Windows 10 or macOS 14 Sonoma minimum • Intel Core i5 or AMD equivalent processor for Windows, or Apple Silicon for Macs • 16 GB RAM • Wired headphones required; no built-in microphones • Minimum internet speed of 100 Mbps download and 50 Mbps upload • Ethernet cable connecting computer directly to router • Google Chrome with Amazon Workspaces • Webcam required for video calls • Preferred: Medicare Annual Wellness Visit experience, CMS documentation and preventive care knowledge, case management or gerontological nursing certification, and experience across multiple virtual care programs and platforms
• Ability and willingness to obtain additional state licenses upon hire (company paid) • 40 hours per week • Professional development and ongoing training • Remote work from a home office • Equal opportunity and inclusive work environment • Recommended second monitor; dual monitors for PC users
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