Director of Operations

Job not on LinkedIn

🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $165k - $185k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Carriage Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1991

👥 B2C

⚕️ Healthcare Insurance

🤝 Non-profit

B2C • Healthcare Insurance • Non-profit

Carriage Services is a provider of funeral and cemetery services, committed to delivering a premier experience through innovation, partnership, and enhanced service. Established with core values of honesty and integrity, the company operates over 167 funeral homes and 31 cemeteries across 26 states, united in their purpose of supporting families during their time of need. Carriage Services focuses on fostering a culture designed for success, through a supportive and empowered environment for its employees.

📋 Description

• Serve as strategic business partner and leader to Managing Partners within the assigned region • Drive operational excellence, financial performance, talent development, succession planning, and execution of Carriage's Strategic Priorities • Recruit, hire, develop, coach, and evaluate Managing Partners • Identify and develop high-potential internal and external talent for succession planning and leadership continuity • Hold Managing Partners accountable for financial, operational, customer experience, and people objectives • Conduct monthly business reviews to assess results and identify opportunities • Develop and implement customized business plans driving revenue growth, profitability, market share, and customer satisfaction • Partner on employee relations matters, including coaching, performance management, corrective action, and terminations • Support staffing strategies to maximize productivity and service excellence • Collaborate with Financial Planning & Analysis to evaluate performance trends and recommend pricing strategies • Analyze performance metrics and use data-driven insights to improve operational effectiveness • Recommend capital investments that maximize return on investment and support long-term objectives • Ensure compliance with applicable federal, state, and local regulations governing funeral homes, crematories, and sales operations

🎯 Requirements

• Bachelor's degree in Business, Management, Funeral Service, or related field preferred • 5+ years of progressive leadership experience in funeral service, multi-location management, or sales leadership • Funeral Director License preferred • Embalming License preferred • Crematory operations experience preferred • Demonstrated ability to lead multiple locations and achieve financial and operational objectives • Strategic and innovative mindset • Excellent organization and problem-solving skills • 50%-75% travel is required • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) required • Detail oriented and ability to work in a team setting

🏖️ Benefits

• Competitive salary with performance-based bonus opportunities • 401(k) with company match • Medical, dental, and vision insurance • Health Savings Account (HSA) • Life insurance • Employee Assistance Program • Tuition reimbursement • Professional development and leadership training • Employee discounts • Paid time off and holidays • Career advancement opportunities