Supervisor, Service Release and Acquisitions

Job not on LinkedIn

🕒 August 6

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Carrington Holding Company, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Supervise employees, including training, work assignment, performance monitoring, rewards, discipline, complaint handling, and problem resolution • Ensure CMS policies and procedures are followed and acquisition or service release project plans comply with executed servicing-transfer contracts • Monitor acquisition service-transfer activities and loan boarding for quality and timely processing • Coordinate with the current servicer to facilitate information transfer for continued loan servicing • Ensure compliance with current state and federal loan-servicing regulations • Supervise pipeline activities and loan onboarding to identify operational and training enhancements and coaching needs • Maintain appropriate control environments and reporting at individual and department levels • Communicate with clients, vendors, and internal business partners • Partner with executive management on departmental policies and procedures • Establish and maintain departmental workflow with Managers • Develop training guidelines and implement quality and productivity improvements • Ensure policies, procedures, and training materials are defined and validated annually • Ensure excellent service to internal and external customers • Ensure staff follow established servicing best practices

🎯 Requirements

• High school diploma or equivalent required • Bachelor’s degree in business administration or related field preferred • Two (2) to four (4) years’ escrow and mortgage experience • Minimum of one (1) year prior loan boarding and acquisition experience • Minimum of one (1) year prior experience with data analytics and data mapping • Thorough knowledge of loan servicing best practices and loan transfers • Intermediate knowledge of FiServ/LoanServ, LenStar, New Invoice, and Equator • Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook • Intermediate to advanced knowledge of Excel • Excellent negotiation, verbal, and written communication skills • Ability to advise Senior Management on projects and act as principal spokesperson in the area of expertise • Ability to make decisions with significant impact on department credibility, operations, and services • Ability to organize and prioritize others’ work schedules long term • Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models • Ability to compose detailed reports, work-related manuals, and limited-scope publications, and make presentations outside the immediate work area • Compliance with applicable US state and federal laws and regulations

🏖️ Benefits

• Comprehensive healthcare plans for you and your family • Discretionary 401(k) match of 50% of the first 4% of pay contributed • Fitness, restaurant, retail (and more!) discounts through the employee portal • Customized training programs to help you advance your career • Employee referral bonuses • Educational Reimbursement • Carrington Charitable Foundation community contributions