Sales Associate - Lead

🔥 12 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 11%

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Logo of Casa de Montecristo

Casa de Montecristo

201 - 500 employees

Founded 2016

🍽️ Food & Beverage

🏨 Hospitality

🛒 Retail

Food & Beverage • Hospitality • Retail

Casa de Montecristo is a specialty retailer and online store focused on premium handmade cigars, cigar accessories, and related products. It operates multiple physical 'Casa' boutique locations across the U. S. alongside an e-commerce site offering product categories, samplers, boxes, branded cigars and a rewards program, with age verification and shipping information for tobacco products. The company promotes events, exclusive offers, and customer loyalty programs.

📋 Description

• Lead a team of associates to provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills. • Serve as a Casa de Montecristo brand ambassador. • Build relationships with customers. • Communicate product features, benefits, and promotional information. • Consistently work as part of a team to exceed sales and KPI goals. • Challenge and inspire others to achieve and execute sales-driving initiatives. • Develop and maintain strong knowledge of Casa de Montecristo products. • Assist in leading complete store operations. • Execute corporate initiatives in a timely, efficient, and resource-wise manner. • Train associates and delegate tasks appropriately. • Follow company policies and standard operating procedures. • Perform daily opening and closing activities, including cash counts and till reconciliation. • Lead associates in compliance with state and local regulations. • Maintain visual and cleanliness standards. • Ensure a comfortable, responsible, and safe environment. • Perform other duties as assigned.

🎯 Requirements

• Previous leadership experience in a retail, hospitality or other service-centric environment. • POS and/or computer skills needed • Cigar knowledge a plus • Ability to work a flexible schedule (night, weekends, holidays) • Exceptional interpersonal skills • Hands on team player with a strong work-ethic • Passionate and persistent about a delivering a stellar guest experience. • Ambitious self-starter, adept at leading through others to consistently deliver superior results. • A track record of meeting challenging sales and operational goals • Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability. • Desire to develop oneself and others. Seeks and delivers constructive feedback.

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