Field Service Engineer

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🔥 2 hours ago

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Cassling

51 - 200 employees

Founded 1984

🏥 Healthcare

🤝 B2B

☁️ SaaS

Healthcare • B2B • SaaS

Cassling is a healthcare technology and services company that partners with healthcare providers to supply diagnostic imaging equipment, digital health solutions, and comprehensive support services. For over 40 years the employee-owned company has been an advanced partner of Siemens Healthineers and other manufacturers, offering imaging systems (MRI, CT, X-ray, ultrasound, mammography, angiography, surgical C-arms), equipment service and maintenance, applications and training, consulting, continuing education, financing, project management, site planning, and patient experience solutions. Cassling also provides digital health/software capabilities including analytics, artificial intelligence, clinical decision support, cybersecurity, and remote scanning, focused on helping hospitals, imaging centers, and specialty practices optimize clinical workflows and patient care.

📋 Description

• Service any combination of MR, CT, Cath/Angio, Nuclear Med, fluoro and ultrasound systems • Perform periodic maintenance inspections per manufacturers’ specifications • Perform initial calibration and certification of newly installed systems • Complete all appropriate and necessary documentation associated with equipment installation, maintenance, service and parts replacement • Coordinate with service and sales management to anticipate future service needs. • Maintain parts inventory according to policy • Travel in a company-provided vehicle to health facilities throughout your territory (driver’s license and Fleet Policy adherence required) • Travel via airplane for occasional training at other locations, including some outside the United States (must have or being willing to obtain a valid passport) • Work on call at set intervals in anticipation of system downtime during non-business hours • Perform other duties and responsibilities as assigned or required by manager

🎯 Requirements

• Minimum of a two-year degree in electronics (Technical school or Associates Degree) or equivalent work experience. • Medical imaging industry field service experience preferred but not required. • Proficient use of hand tools and performance of mechanical tasks • The ability to communicate technical information to non-technical audiences • Interpersonal skills. • Attention to detail. • Able to work in a relatively unstructured environment in which priorities constantly change. • Must be able to work with chemicals and high voltage equipment. • May come into contact with human body fluids or solids on equipment. • Required to travel and stay overnight as necessary.

🏖️ Benefits

• Competitive salary that’s among the best in your local field • Health, dental and vision insurance • Paid Time Off (PTO) accrues immediately, with no waiting period • Pre-tax and Roth 401(k) plans with company match so you can invest in your family’s futures • Company-provided car and cellphone • 10 weeks of Paid Parental Leave for mothers *and* fathers, including adoptions and fostering • Company-paid life insurance for you and your dependents, with additional voluntary coverages available • Flexible spending accounts and health savings accounts so you can set aside money for health and dependent care expenses • Supplemental voluntary insurance plans so you get paid cash in the event of an accident, hospital stay or critical illness • Company-paid disability insurance • Tuition reimbursement to pursue your education goals • Nine paid holidays • Volunteer Time Off (VTO) so you can support non-profits you’re passionate about • Comprehensive wellness program and incentives • Referral bonuses • Mentorship program to encourage your growth and development

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