Virtual Assistant – After-Hours Shift

Job not on LinkedIn

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 15%

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Logo of CatalyzeX

CatalyzeX

1 - 10 employees

🤖 Artificial Intelligence

🤝 B2B

🔬 Science

💰 $1.6M Seed Round on 2021-09

Artificial Intelligence • B2B • Science

CatalyzeX is a platform that provides access to open-source code to support various research efforts across multiple fields, including artificial intelligence (AI) and autonomous technologies. It offers resources such as code for generative AI models, object detection, recommendation systems, and more, enabling engineers and researchers to enhance their projects. With valuable integrations and a user-friendly browser extension, CatalyzeX is designed to facilitate the research process for over 200,000 users, showcasing a community-driven approach to advancing technology.

📋 Description

• Monitor the arbitrator reselection process for the NSA department throughout the 5:00pm–12:00am window • Keep cases moving through each stage without delay • Track reselection triggers and notifications • Flag cases requiring action or approaching a deadline • Maintain accurate, current records of case status and changes • Escalate time-sensitive or exception cases to the appropriate team member per protocol • Provide consistent overnight coverage so nothing stalls before the next shift • Deliver clean start-of-shift and end-of-shift handoff summaries

🎯 Requirements

• Highly detail-oriented and organized • Self-directed and reliable, comfortable working independently with minimal supervision during after-hours • Strong written and verbal English communication • Able to follow SOPs precisely and keep output consistent shift to shift • Experience with arbitration, legal, insurance, subrogation, or claims processes is a strong plus • Prior VA, back-office, or admin support experience • High-speed internet required; minimum 20 Mbps or fiber connection • Genuine, supported business laptop required with built-in hardware security and full-disk encryption enabled • Windows 11, preferably Windows 11 Pro, 2021 model or newer, with TPM 2.0 enabled and BitLocker / Windows Device Encryption turned on; or supported macOS on a 2020 model or newer Mac, preferably Apple Silicon M1 or newer, with FileVault enabled • Chromebooks, tablets, and mobile devices are not permitted • Minimum 8 GB RAM; 16 GB preferred • Noise-canceling headset • Power and internet backup required • Availability Monday to Friday, 5:00pm–12:00am ET

🏖️ Benefits

• Remote work • After-hours shift schedule, Monday to Friday, 5:00pm–12:00am ET • 35 hours per week • High-speed internet requirement with minimum 20 Mbps or fiber connection • Business laptop with built-in hardware security and full-disk encryption • Power and internet backup required

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