Bilingual Contact Center Representative

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Florida, +8 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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This company has sponsored H1B visas in the past.

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The Christian Broadcasting Network

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

📱 Media

🤝 Non-profit

🤲 Charity

Media • Non-profit • Charity

The Christian Broadcasting Network is a nonprofit Christian media organization that produces television programming (including The 700 Club), news, radio, podcasts, animation (Superbook), and digital resources to share the Gospel and provide faith-based news, devotionals, and educational content. It also operates humanitarian and ministry arms—such as Operation Blessing and other global relief and outreach programs—providing aid, prayer support, and faith resources to communities worldwide. CBN raises funds from donors, offers apps and online courses, and distributes content across broadcast and digital platforms to engage and serve viewers and supporters.

📋 Description

• Communicate and connect with established and prospective CBN partners through ministering prayer using accepted biblical doctrine • Share information about CBN and its affiliated ministries • Encourage financial support • Facilitate ministry activities and contribute to CBN’s Biblical mission to advance the Gospel of Jesus Christ worldwide

🎯 Requirements

• 1+ years of experience as a contact center agent or similar customer service-related work • Excellent ability to effectively interact with callers and consistently perform contact center processes • Knowledge of the Bible and ability to pray concise, Scripture-based prayers • Strong listening skills with ability to verbally empathize with others • Fluent bilingual English/Spanish language skills with ability to communicate professionally, both verbally and in writing, including proper use of sentence structure, grammar, and spelling • Strong reading comprehension skills with excellent ability to sound genuine and authentic while reading from a script • Ability to maintain a distraction-free home office environment • Ability to maintain consistent access to a high-speed cable or fiber internet router • Strong computer skills including use of Windows-based operating system, web browser, meeting tools, email programs with ability to navigate multiple applications and learn new software • Ability to work in a structured, fast-paced environment, and adapt quickly to change • Coachable with ability to accept feedback, apply guidance, and improve performance • Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols • Strong ability to maintain consistent punctuality and attendance • Excellent interpersonal skills with ability to establish professional rapport with all levels of management, staff and outside public • Self-motivated with ability to work independently as well as be an effective member of a team • Flexible with ability to work well under pressure and consistently meet performance metrics • Good manual dexterity with ability to sit for extended periods of time at a computer workstation • Ability to work weekends and holidays are required • Demonstrate life application of Biblical principles and practices in alignment with CBN’s nonprofit Christian mission

🏖️ Benefits

• 75% tuition discount from Regent University upon hire! • Benefits for vacation leave, sick leave, and 401(k) participation