Call Center Representative

Job not on LinkedIn

🕒 June 30

🐊 Florida, Illinois, +10 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Advocacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

Advocacy Solutions is a company that specializes in providing a turnkey reimbursable behavioral health screening platform. Designed for family practices and various specialty practices, their solutions aim to enhance patient care, improve MIPS and MACRA scores, generate additional income streams, and ensure that workflow remains uninterrupted. Their commitment to prevention is encapsulated in their tagline and the Hippocratic Oath they reference.

📋 Description

• receive all inbound and outbound calls for potential disability clients • perform general office clerk duties (i.e., check email and Chat communication consistently) • ask questions verbatim from a script to confirm eligibility for the potential client • respect client confidentiality • comfortable taking repetitive, back-to-back calls every work day • flexibility to change work hours based on company needs • performs other related duties as assigned

🎯 Requirements

• minimum of a high school diploma or G.E.D • two years of previous high-volume call center experience • 2 years of experience using an auto dialer software • experience reading verbatim from a script in a metrics-driven environment highly desired • excellent reading, writing, and verbal communication skills including active listening • must pass a background check and typing test with a minimum typing speed of 35 WPM • bilingual ability in English and Spanish is a plus

🏖️ Benefits

• health, dental, and vision insurance • company paid life insurance and disability insurance • 401(k) plan with an employer match • generous paid time off package after 90 days of employment • ten company paid holidays