Bilingual Call Center Representative

🕒 June 24

🏖️ New Jersey, Missouri, +1 more states – Remote

🏖️ New Jersey – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ascensus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

💼 Consulting

🛡️ Insurance

💸 Finance

💰 Secondary Market on 2019-02

Consulting • Insurance • Finance

Ascensus is a company that values its people and emphasizes a culture guided by principles such as integrity, quality, and a commitment to high standards. It provides administrative and recordkeeping services, focusing on helping individuals achieve financially secure retirements and ensuring quality education for children. Ascensus is dedicated to diversity, inclusion, and providing equal opportunities, making it a rewarding place to work. The company also offers a wide range of benefits to its employees, including student loan refinancing and healthy living programs.

📋 Description

• Customer service and processing for account-based employee benefit plans • Handling requests from participants, financial advisors, and plan administrators • Providing high quality service to all callers using phone, email or chat • Responding to all account owners and participant phone inquiries and requests • Examining, reviewing, processing, calculating and paying claims based on information and plan design • Maintaining confidentiality and keeping department, client and participant HIPAA compliant

🎯 Requirements

• Bilingual in English and Spanish required • High school diploma or GED, and further applicable education or equivalent experience • 1+ years of call center or customer service experience preferred • Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements