Temporary Call Center Representative

🕒 June 24

🌵 Arizona, District of Columbia, +9 more states – Remote

🌵 Arizona – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ascensus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2000

💼 Consulting

🛡️ Insurance

💸 Finance

💰 Secondary Market on 2019-02

Consulting • Insurance • Finance

Ascensus is a company that values its people and emphasizes a culture guided by principles such as integrity, quality, and a commitment to high standards. It provides administrative and recordkeeping services, focusing on helping individuals achieve financially secure retirements and ensuring quality education for children. Ascensus is dedicated to diversity, inclusion, and providing equal opportunities, making it a rewarding place to work. The company also offers a wide range of benefits to its employees, including student loan refinancing and healthy living programs.

📋 Description

• Provide customer service and process account-based employee benefit plans within service center teams • Service Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts, and State Sponsored Retirement Program accounts • Handle requests from participants, financial advisors, and plan administrators regarding accounts, products, or plans • Provide service by phone, email, and online chat • Explain benefits and plan provisions • Review claims information and update account owner contacts • Examine, review, process, calculate, and pay claims or administer payments based on plan information and documentation • Process financial and non-financial transactions accurately and timely • Meet department and individual service levels and quality goals • Proactively engage participants, anticipate needs, and offer assistance and solutions • Comply with plan documents, regulations, guidelines, and company procedures • Maintain confidentiality and HIPAA compliance • Protect, secure, and properly handle confidential data • Move between service center roles as needed to support business needs and seasonal volume, with training provided

🎯 Requirements

• High school diploma or GED, and further applicable education or equivalent experience • 1+ years of call center or customer service experience preferred • Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems • Qualified candidates must complete a video interview assessment after applying within 7 days of receiving the link • Smartphone, tablet, or desktop computer with camera and microphone enabled for the video assessment • Computer proficiency is required • Excellent listening, verbal and written skills • Detail oriented, flexible, and self-motivated