Product Manager, Insight Cash

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Logo of CCT

CCT

51 - 200 employees

🏨 Hospitality

🍽️ Food & Beverage

📦 Logistics

Hospitality • Food & Beverage • Logistics

CCT is a B2B software company that provides Casino Insight, a cloud platform built exclusively for casinos to automate cash management, revenue audits, cage operations, and property-wide analytics. Their solutions replace manual, paper-based processes with unified data, automated workflows, and near-real-time insights across gaming, hotel, F&B, and retail operations, helping casinos reduce risk, improve efficiency, and increase profitability. CCT supports deployment and ongoing customer success, delivering measurable ROI and operational savings for casino operators.

📋 Description

• Define and own the product strategy and roadmap for Insight Cash — balancing customer commitments, platform migration, and longer-term strategic investments. • Own the prioritization framework. Knowing what we’re saying no to is as important as what we’re saying yes to. Surface tradeoffs clearly so stakeholders understand how decisions get made. • Translate business goals and customer needs into a product vision the team can rally around. • Lead ongoing discovery through customer conversations, field visits, and feedback from Client Solutions and Support — roughly 15–25% of your time will be client-facing, on calls and in person. • Synthesize qualitative and quantitative data to drive product decisions and translate field insights into clear direction. • Become the internal authority on casino cage and cash operations workflows. • Partner with Engineering and QA to define, refine, and deliver features — writing clear requirements, maintaining a healthy backlog, and driving release planning across teams. • Collaborate with the analytics team on features that span Insight Cash and analytics products, which share an underlying data structure. • Guide product decisions through CCT’s platform modernization — supporting the transition from a legacy desktop application to a web-based platform. • Evaluate where AI capabilities can create real value in Insight Cash and champion AI tooling across the development lifecycle.

🎯 Requirements

• 4–7 years of product management experience, including meaningful time at a startup or early-growth-stage company with broad scope and high ownership. • A track record of owning a product end to end — from discovery through delivery and go-to-market. • Strong discovery and research skills: interviews, synthesis, and translating insight into prioritized decisions. • Close partnership with engineering teams, writing crisp requirements and navigating tradeoffs with clarity. • Excellent written and verbal communication, from requirements to customer-facing release notes. • A genuine orientation toward AI as both a product capability and a way of working. • Nice to Have: • Experience building or scaling a PM function in an early-stage environment. • Responsible AI practices — accuracy, auditability, and trust — in regulated settings. • B2B SaaS experience in operational or back-office workflows. • Experience supporting a desktop-to-web migration. • Background in, or genuine curiosity about, the gaming and casino industry.

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