Director, Product Operations

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $170k - $220k / year

⏰ Full Time

🔴 Lead

⚡️ Product Operations

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CData Software

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏢 Enterprise

🔌 API

💰 $350M Private equity on 2024-07

SaaS • Enterprise • API

CData Software is a provider of enterprise-grade data connectivity and integration software that delivers live, contextual, and secure access to hundreds of on-premises and cloud data sources. Its platform includes standards-based drivers (ODBC, JDBC, ADO. NET), language connectors (Python, Java), API server capability, ETL/ELT and real-time sync tools, and embedded connectors for software vendors. CData also offers AI-native connectivity and a semantic layer to enable AI tools and agents to access governed, context-rich data in real time.

📋 Description

• Design, implement, and continuously improve the Product organization’s operating model • Establish standardized planning, execution, governance, and reporting practices across Product and Engineering • Lead organization-wide delivery governance, including program planning, release readiness, and executive delivery reviews • Partner with the CPTO and Product leadership to evolve the operating model, governance, and execution strategy • Monitor execution health, identifying delivery risks, dependencies, and bottlenecks • Drive accountability for delivery commitments while fostering collaboration, transparency, and shared ownership • Coordinate dependencies across product initiatives and value streams • Facilitate executive-level discussions around delivery health, priorities, and execution risks • Lead organizational change initiatives and implement scalable operational frameworks • Identify and implement AI-enabled operational workflows and delivery intelligence platforms • Automate reporting and operational processes through intelligent tooling and scalable workflows • Define and monitor delivery metrics and operational risks • Build executive dashboards for real-time visibility into delivery health, execution progress, and organizational performance • Align execution activities with strategic business objectives • Support future OKR implementation by connecting delivery initiatives to measurable outcomes • Develop portfolio-level visibility for balancing priorities, capacity, and execution risk • Scale successful operating practices across multiple product organizations • Build, lead, and develop a high-performing Product Operations function

🎯 Requirements

• 8+ years of experience leading Product Operations, Technical Program Management, Delivery Management, Engineering Operations, Product Strategy and Operations, or a similar leadership role within a SaaS or technology organization • Experience leading cross-functional initiatives involving Product, Engineering, Design, and executive leadership • Proven success designing or improving operating models for software development organizations • Strong understanding of software development methodologies and modern product development lifecycles • Experience driving organizational change and implementing scalable operational processes • Experience leading operational transformation through AI-enabled workflows, automation, or modern software delivery practices • Experience introducing OKRs and organizational operating systems • Strong analytical capabilities with experience defining operational metrics and executive reporting • Excellent communication and executive stakeholder management skills • Applicants must be US-based and legally authorized to work in the United States without employer sponsorship, now or in the future • Occasional travel required, approximately quarterly

🏖️ Benefits

• Medical, Dental, and Vision plans with company-paid insurance premiums • Health Saving Account offering with company contribution • Flexible Savings Account and Dependent Care FSA • Generous 20-day PTO • 11 paid holidays • 401k with 100% company match up to 6% of contribution • Remote-friendly, high-trust culture • Professional development and learning opportunities • Occasional company meetings, leadership offsites, and team events