Senior Field Network Engineer

🕒 May 21

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $35 - $40 / hour

⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

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CDK Global

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

☁️ SaaS

🤖 Artificial Intelligence

Automotive • SaaS • Artificial Intelligence

CDK Global is a leading provider of dealership software solutions serving nearly 15,000 dealer locations across the globe. The company empowers automotive and heavy truck dealers with advanced tools and technology to enhance both sales and service operations. With over 50 years of experience, CDK Global offers a comprehensive suite of products including Dealer Management Systems, Customer Relationship Management software, Digital Retail solutions, and Finance & Insurance tools. The company focuses on creating seamless and integrated solutions to improve trust, streamline operations, and boost profits for its clients in the automotive and heavy truck sectors. CDK Global also emphasizes the utilization of artificial intelligence to transform the automotive retail experience by offering insights and intelligence through its unified solution portal.

📋 Description

• Provides high quality installations, and prompt corrective and preventative maintenance on client hardware sold and supported by CDK • Perform Daily functions using WFM device to update service and installation cases • Receive and accept service and install cases • Update ETA information within specified ETA guidelines • Log times using WFM timer functions for Shop, Travel, Onsite, Repair, Audit • Create and Update Parts Requests as required (receipt / return) • Close and Updates cases including any Asset Changes • Perform Asset Inventory of client sites as required during installs

🎯 Requirements

• Associate’s Degree or Equivalent Experience • Industry Standard PC & Network Certifications • Familiarity with CDK's org structure, solutions, implementation and service models • SaaS experience preferred but not required • Some automotive knowledge (Areas of the dealership and Dealer workflows)

🏖️ Benefits

• Medical, dental, and vision benefits • Paid Time Off (PTO) • 401K Matching Program • Tuition Reimbursement