Director of Operations – Strategic Accounts, Growth Initiatives

🔥 22 hours ago

⛰️ Colorado – Remote

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⏰ Full Time

🔴 Lead

🧐 Strategy

👻 Ghost score 10%

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Logo of CDL Nuclear Technologies

CDL Nuclear Technologies

51 - 200 employees

Founded 1992

🏥 Healthcare

🤝 B2B

🔧 Hardware

Healthcare • B2B • Hardware

CDL Nuclear Technologies is a provider of end-to-end cardiac imaging solutions specializing in Cardiac PET/CT and SPECT myocardial perfusion imaging (MPI) for independent cardiology practices and hospitals. The company supplies custom PET/CT suites, mobile cardiac PET/CT units, daily-use mobile rubidium solutions for cardiac PET, and SPECT systems, combining imaging hardware, operational services, and clinical support to help clinicians diagnose and manage cardiac disease with greater accuracy.

📋 Description

• Serve as the primary point of contact and relationship owner for key national and enterprise accounts • Coordinate national account strategy with regional and local business development, project management, and clinical teams • Resolve service issues and ensure smooth implementation and onboarding • Manage procurement, operations, and executive-level stakeholder relationships • Act as an escalation point for high-priority client issues and ensure timely resolution • Represent the customer voice internally to influence product and service improvements • Identify opportunities to expand into adjacent verticals • Develop go-to-market strategies and pilot programs for new account types or service models • Work with commercial, clinical, administrative, operational, and CardioNavix leadership teams when applicable • Provide routine progress and issue updates to customers, management, and operations personnel • Travel as required to manage vendor and customer relations, performance, negotiations, and issues • Multitask remotely and while traveling to progress and follow through on open issues and projects • Instruct new employees and coworkers • Apply CDL Company Objectives of “Best Appropriate Patient Care” • Perform other duties as assigned

🎯 Requirements

• Must have an associate degree in Nuclear Medicine • Bachelor's degree preferred • Must be board certified by the NMTCB and/or AART • Must have 3–5 years of Director-level experience in Nuclear Cardiology/PET management • Demonstrated creativity in improving work routines and completing assigned projects • Expert communication, human relations, organizational, and clinical/technical Nuclear Cardiac training skills • Professionalism and poise to deal with conflict and emergencies • Ability to deal with change as it occurs • Willingness to travel to sites to meet new customers, understand project scope, and oversee clinical and technical aspects • Ability to follow set procedures and standards • Ability to safely navigate construction sites • Ability to handle stressful situations during peak workloads • Ability to lift and/or move approximately 10–50 pounds • Must maintain business and patient confidentiality • Must be able to work effectively across commercial, clinical, operational, and administrative teams

🏖️ Benefits

• Salaried / Exempt classification • Remote work arrangement • Travel to multiple nationwide job sites through ground transportation or air travel

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