Managing Consultant Engineer – ServiceNow

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $138k - $193.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

Where this job comes from

Posted on CDW's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of CDW

CDW

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Lead project teams, directing coworker and client teams in solution design and development • Create business cases, financial justifications, and solution benefit content for customer-ready deliverables and presentations • Provide aggregate oversight of technical solutions across multiple projects to ensure synergy and visibility for the solutions delivery team • Proactively address or escalate budget issues identified during projects • Perform quality assurance for SOW requests meeting size, cross-brand, and complexity triggers • Peer review other team members’ deliverables for technical accuracy • Maintain client relationships as a trusted Technical Advisor • Serve as focal point for communications between multiple departments and clients • Recommend solutions and support account teams with proposals, quotations, and presentations • Analyze client requirements to develop ServiceNow-specific service offerings across multiple technology solutions • Support complex engagements across multiple geographies

🎯 Requirements

• Bachelor’s degree and 7+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects; or 11+ years of IT Infrastructure experience, including 3 years of experience with large enterprise cross-brand projects • Familiarity with eProcurement Process, ServiceNow HAM, SAM, CMDB, and building ServiceNow store applications • Ability to multitask and prioritize workload under tight deadlines in a fast-paced environment • Proven organizational, time-management, problem-solving, and follow-up skills • Ability to manage and escalate technical issues to the appropriate vendor support team • Ability to maintain client relationships as a trusted Technical Advisor • Ability to serve as focal point for communications between multiple departments and clients • Ability to take a lead technical role in reviewing and editing deliverables produced by Engineering and Consulting teams • Technical expertise analyzing client requirements to develop ServiceNow offerings • Ability to recommend solutions and support proposals, quotations, and presentations • Excellent written, presentation, and verbal communication skills • Demonstrated experience presenting technology recommendations from a business perspective to internal and external clients • Ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients • Ability to act calmly and productively amid change, ambiguity, and risk • Demonstrated experience applying lessons learned to unique problems and reskilling on new technologies • Ability and willingness to travel as needed to other CDW locations or client sites • Valid U.S. driver’s license required

🏖️ Benefits

• Annual bonus target of 10%, subject to terms and conditions of plan • Benefits overview provided at https://cdw.benefit-info.com/ • Remote work arrangement • Opportunity to work with evolving AI technology and tools • Supportive, collaborative work environment • Growth and learning support

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