Senior Consulting Engineer – Government Cloud Managed Services

🕒 August 10

🇺🇸 United States – Remote

💵 $93k - $150.2k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 35%

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CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Manage, maintain, implement, and improve cloud-focused, platform-agnostic IT infrastructure environments supporting Government customers and regulated workloads • Provide operational support, administration, troubleshooting, and lifecycle management for Government customer cloud and hybrid infrastructure environments • Monitor, maintain, and optimize cloud environments for availability, performance, security, compliance, and SLA adherence • Perform incident, problem, change, and request management activities, including approved changes, upgrades, patches, migrations, and configuration updates • Participate in a 24x7 on-call rotation, including after-hours, weekends, and holidays as required • Perform advanced troubleshooting, root cause analysis, remediation, and preventative reliability actions • Apply Government compliance requirements and security frameworks • Manage cloud configurations, access controls, security controls, monitoring, and logging • Develop and maintain automation, Infrastructure as Code, scripts, runbooks, knowledge articles, procedures, and service documentation • Perform capacity management, performance analysis, health assessments, and proactive remediation • Research and recommend cloud technologies, automation capabilities, security solutions, and operational improvements • Advise on customer cloud architecture, operational maturity, security posture, and service delivery outcomes • Communicate with customers, account teams, project managers, and internal stakeholders regarding incidents, changes, risks, technical issues, and service performance • Participate in customer service reviews and operational meetings • Collaborate with Customer Success, Professional Services, Security, Architecture, Sales, and Operations teams • Mentor and support team members by sharing technical knowledge and operational best practices

🎯 Requirements

• Bachelor’s degree and 5 years of IT infrastructure engineering experience, including cloud, platform, systems, network, automation, or operations engineering experience, OR 9 total years of IT engineering experience, including 5 years of relevant infrastructure or cloud engineering experience • Experience designing, implementing, and supporting cloud solutions across Microsoft Azure Government / Azure GCC High, AWS GovCloud (US), and/or Google Cloud Platform (GCP) • Experience applying Government and industry compliance frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity Framework, FISMA, CMMC, DISA STIGs, CIS Benchmarks, or comparable security standards • IT engineering experience with cloud platforms, enterprise storage, Windows and/or Unix/Linux systems, virtualization, observability, automation, databases, security tools, and service management platforms • Advanced-level technical certification in at least one of Microsoft Azure, AWS, or GCP; certifications in at least two strongly preferred • Customer-facing experience, including leading technical discussions and supporting pre-sales activities • Ability to perform advanced root cause analysis • Strong organizational, analytical, and problem-solving skills • Excellent verbal and written communication and documentation skills • Ability to prioritize multiple tasks, adapt to changing customer needs, meet urgent deadlines, and travel as needed • Ability to work independently and as part of a team, mentor peers, and pursue technical education through certification and training plans • Ability to build customer trust and strong relationships and achieve high customer satisfaction • Certain customer workloads involving ITAR or CUI data may require U.S. citizenship • Public-sector cloud environment experience strongly preferred • Hands-on Azure Government / Azure GCC High operational experience is a plus

🏖️ Benefits

• Annual bonus target of 10% subject to terms and conditions of plan • Benefits overview provided by CDW • Remote work arrangement • Certification and training plans • Opportunity to use AI tools and develop AI fluency