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Director of Carrier Managed Service Portfolio and Offer Development

🕒 July 28

🇺🇸 United States – Remote

💵 $141.7k - $226.3k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 17%

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Logo of Ciena

Ciena

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Lead the development, evolution, and execution of the managed services portfolio strategy for telcos, service providers, carriers, and network operators globally • Refresh the managed services catalog and introduce new service offerings aligned with partner and provider outcomes • Coordinate cross-functional engagement across Account Management, Product Line Management, Partner Programs, Regional Leaders, and CMS Business Development Consultants • Cultivate relationships with service providers and operators to align business development activities with growth strategies • Direct sales enablement and go-to-market initiatives within the Ciena Partner Network ecosystem (CPNe) • Influence stakeholders through thought leadership and business-focused communication of complex technology concepts • Coach and mentor global teams while contributing to consulting, business development, and sales enablement activities

🎯 Requirements

• 10+ years in telecom sales, business development, product management, or channel management • Leadership in business development, consultative sales, partner management, and growth of service provider relationships • Experience with managed services portfolio strategy, service catalog development, offering standardization, and lifecycle governance • Experience working within global, cross-functional matrix environments and collaborating across multiple business functions • Knowledge of telecommunications managed services, market opportunities, and telecom technologies including optical transport, Carrier Ethernet, IP, and wave services • Commercial and financial acumen applied to growth strategy, service launches, pipeline development, and partner performance • Exceptional project management, communication, presentation, storytelling, and executive engagement skills • Experience with direct and indirect sales strategy, channel programs, and partner ecosystems • Familiarity with telecommunications and channel ecosystem segments including Global Carriers, Tier 1 and Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect Channels, Hyperscale Data Center Operators, Public Cloud Providers, and Neo-scalers • Knowledge of global business practices, cultural nuances, and market dynamics across regions • Demonstrated ability to synthesize partner success stories into business-focused narratives

🏖️ Benefits

• Development opportunities • Flexible work arrangements • Medical, dental, and vision plans • 401(K) (USA) and DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence in compliance with applicable laws • Discretionary incentive bonus eligibility for non-sales employees • Sales commission eligibility for sales employees

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