General Manager, Customer Business Unit

🔥 0 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

💵 $188k - $259k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Celestica

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

💼 Consulting

🎖️ Defense

🏥 Healthcare

💰 $660.4M Post-IPO Debt on 2021-09

Consulting • Defense • Healthcare

Celestica is a global B2B leader in design, manufacturing and supply chain solutions for the world's most innovative companies. We work with the world’s leading brands to imagine, design and build industry-leading products and solve complex technology challenges that move the world forward. We’re involved in every part of the product journey – from how products are designed and engineered, sourced and supplied, to how they are manufactured and serviced.

📋 Description

• Lead a team of Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers • Manage and grow a portfolio of significant or strategic accounts in Celestica’s Connectivity and Cloud Solutions business • Serve as the global strategic business interface for a major strategic account • Develop account and engagement strategies to drive three-year growth plans • Drive portfolio profitability and financial performance with operations, supply chain, and engineering • Identify customer needs, expectations, and growth opportunities • Identify and enter new markets, customers, and solutions • Direct sales and growth staff to create solutions and strategies for business awards • Lead commercial strategy and contract negotiations • Drive overall customer satisfaction • Develop executive-level internal and external presentations and communications • Manage customer relationships, issues, projects, and escalations • Lead new business development, including growth/bookings, RFPs/RFQs, P&L analysis, solution development, and CRM • Review internal metrics and drive action through cross-functional leadership • Address business continuity, IT and physical site security, sustainability, and green initiative requirements • Support commercial management, including contracts, reconciliation claims, and pricing • Align customer and Celestica technology roadmaps, forecasting, future needs, and internal capabilities • Support customer manufacturing and services site visits • Develop and maintain account strategic plans with internal stakeholders • Achieve revenue growth, new bookings, financial targets, strategic plans, customer satisfaction, and business expansion goals

🎯 Requirements

• Twelve-plus years of relevant experience in electronics manufacturing, IT infrastructure product engineering, and/or related electronics field in sales/BD or account management roles • Bachelor’s degree in a related field or equivalent combination of education and experience • Executive relationship management • Sales process and business development management • Industry, market, and technology knowledge • Operations and supply chain experience • Financial and business acumen • Understanding of data analytics • Commercial skills including contracts, financials, and quotations • Leadership, communication, teamwork, collaboration, conflict resolution, and leading through change • Ability to lead and navigate cross-functional teams in a matrix organization • Excellent understanding of Celestica's capabilities, offerings, sites, and key functional teams • Overnight travel is required • Ability to meet periodic sustained visual concentration demands on a computer monitor and detailed data

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